AECTHandbook_Chapter53_UCD_final[1]
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: AECTHandbook_Chapter53_UCD_final[1]
AECTHandbook_Chapter53_UCD_final[1]
User-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*I AECTHandbook_Chapter53_UCD_final[1]I MIC HAH SnCItM M DAVttl MIRkitlll-MM-N VAX Mf XftHxkOfKMARCV f Dftixxxi53. USER-CENTERED DESIGN AND DEVELOPMENTEun-Ok Baek, California State University San Bernardino, ebaek@csusb.eduKursat Cagiltay, Middle East Technical University, Turkey, knrsat@nietu.edu.trElizabeth Boling, Indiana University, AECTHandbook_Chapter53_UCD_final[1] eboling@indiana.eduTheodore Frick, Indiana University, frick@indiana.eduABSTRACTThis chapter surveys methods, techniques, practices, and challengingAECTHandbook_Chapter53_UCD_final[1]
issues in User-Centered Design and Development (UCDD). The traditional ISD approach has beenPage 1 of 40User-Centered Design and DevelopmentBaek, CaglUser-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*I AECTHandbook_Chapter53_UCD_final[1]pid prototyping and participator}' design. These have been put forth as alternative models that address the many limitations of the conventional ISD model.Page 2 of 40Usei-Centered Design and DevelopmentBaek. Cagilcay, Boling, & FrickKeywords with definitions:User-tentered design: A design philosoph AECTHandbook_Chapter53_UCD_final[1]y and approdc h that places users al the center of the design process Irani the stages of planning and designing the system requirements Io implementiAECTHandbook_Chapter53_UCD_final[1]
ng and testing the prodm I.Participatory design: A user-centered design approach in which users are actively involved in the design process of a systeUser-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*I AECTHandbook_Chapter53_UCD_final[1]eries of tryout and revision cycles during the design of a system or a product until an acceptable version Is created.Usability: Usability refers to the ease with which humans can use a system ora product to accomplish their goals efficiently, effectively, and with satisfaction.Page 3 of 40User-Cent AECTHandbook_Chapter53_UCD_final[1]ered Design and DevelopmentBaek, Cagiltay. Boling. & Frick53.1 INTRODUCTIONOne of the most frequent and important challenges faced by instructional teAECTHandbook_Chapter53_UCD_final[1]
chnologists is how to design and develop a product or program that both supports users’ learning and performance in an effective and efficient manner,User-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*I AECTHandbook_Chapter53_UCD_final[1]earchers have pointed out that the traditional instructional systems design (ISD) approach is reductionist in nature, and that it tends to solve a problem by fragmentation, one stage at a time (Finegan, 1994; Jonassen, 1990; You, 1993). In Gordon and Zemke (2000) and Zemke and Rosseti (2002), severa AECTHandbook_Chapter53_UCD_final[1]l researchers and practitioners attacked the traditional ISD approach for its bureaucratic and linear nature, and its slow and clumsy process.The adopAECTHandbook_Chapter53_UCD_final[1]
tion of user-centered design and development (UCDD) into ISD is vital in designing systems that better serve users’ needs (Willis & Wright, 2000). If User-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*I AECTHandbook_Chapter53_UCD_final[1]1SD must reflect these environmental changes. This would mean that the ISD process should become more user-centered, more cost and time effective and more performance-focused. AECTHandbook_Chapter53_UCD_final[1]User-Centered Design and DevelopmentBaek, Cagiltay, Boling. & FrickHandbook OFRESEARCH ON EDUCATIONAL COMMUNICATIONS AND TechnologyTHIRD t DI I ION4*IGọi ngay
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