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https://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONA dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyAL INTELLIGENCE AND TURNOVER INTENTION: THE CASE OF HO CHI MINH CITY EMPLOYEESMASTER OF BUSINESS (Honors)Ho Chi Minh City-Year 2016NGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND TURNOVER INTENTION: THE CASE OF HO CHI MINH CITY EMPLOYEESID: 22130029MASTER OF BUSINESS (Honor dinh quang anh 15401319 xây dựng website quảng cáo du lịch copys)SUPERVISOR: DINH THAI HOANGACKNOWLEDGEMENTFirst all. 1 would like to express my sincere gratitude to my supervisor. Dr Dinh Thai Hoang, for his profdinh quang anh 15401319 xây dựng website quảng cáo du lịch copy
essional guidance, positive encouragements and helpful guidance during the time of doing my research.1 would like to express my appreciation to Dr. Nghttps://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONA dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyposal examination committee. Their comments and meaningful suggestions arc significantly contributed to this research completion.My sincere thanks are given to all of my teachers at International Business School for their teaching and guidance during my master course.Finally, my deepest gratitude al dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyso goes to my family for their financial support and gentle encouragement so that I have an opportunity to be here - University of Economics of Ho Chidinh quang anh 15401319 xây dựng website quảng cáo du lịch copy
Minh City.ABSTRACTThe concept of employee turnover intention is becoming a popular topic for managerial effectiveness both in the public organizationhttps://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONA dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyindustry. However, very few of the scholars have discussed about this matter particularly in the field of sales. In term of sales management, staff turnover is also incredibly important due to the nature of sales positions, their historically high turnover levels, and the difficulty involved in fill dinh quang anh 15401319 xây dựng website quảng cáo du lịch copying them. In an effort to help sales executive have an overview about the behavior and performance of employees, the present study explores the relatidinh quang anh 15401319 xây dựng website quảng cáo du lịch copy
onship between emotional intelligence and turnover intention through the impact of emotional intelligence on work-family conflict and emotional exhaushttps://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONA dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyese variables affect the turnover intention and how to reduce turnover rate more successfully in the world of intense competition.Keywords: Emotional intelligence, work-family conflict, emotional exhaustion, turnover intention, turnover.CONTENTSACKNOWLEDGEMENTABSTRACTABBREVIATIONChapter 1: INTRODUCT dinh quang anh 15401319 xây dựng website quảng cáo du lịch copyION.......................................................................144927Backgrovjid.LQJlie-Ksearch and research problem.......................dinh quang anh 15401319 xây dựng website quảng cáo du lịch copy
.................11.2Research objectives....................................................................41.3Methodology...........................https://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONA dinh quang anh 15401319 xây dựng website quảng cáo du lịch copych stnicttire....................................................................6CHAPTER 2 LIETERATL'RE REVIEW AND HYPOTHESES..................................................72.1Turnover intention.....................................................................72.2Emotional intelligence....... dinh quang anh 15401319 xây dựng website quảng cáo du lịch copy........................ „■■...........2.3Work-family conflict...................................................................92.4Emotional exhausdinh quang anh 15401319 xây dựng website quảng cáo du lịch copy
tion..................................................................11https://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONAhttps://khothu vien .comUNIERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNGUYEN THI THIEN HUONGTHE RELATIONSHIP BETWEEN EMOTIONAGọi ngay
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