MẪU báo cáo môn QTMT
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: MẪU báo cáo môn QTMT
MẪU báo cáo môn QTMT
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’S SERVICE QUALITY AND STORE REPU MẪU báo cáo môn QTMTUTATION ON CUSTOMER SATISFACTION AND LOYALTYMASTER OF BUSINESS (Honours)Ho Chi Minh City - Year 2016UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’SSERVICE QUALITY AND STORE REPUTATIONON CUSTOMER SATISFACTION ANDLOYALTYI D: 22130 MẪU báo cáo môn QTMT056MASTER OF BUSINESS (Honours)SUPERVISOR: Dr.PHAM NGOCTHUYACKNOWLEDGEMENTSrhe completion of this thesis is d remarkable achieve in my life. Il has beMẪU báo cáo môn QTMT
en several months and required a great effort for the research. I would like to express my gratitude to all ISB staffs that supported necessary materiUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’S SERVICE QUALITY AND STORE REPU MẪU báo cáo môn QTMTand my classmates helped me to completing this thesis.Especially. I would like to give my special thanks to Doctor Pham Ngoc Thuy for supporting and guiding me with this research.STATEMENT OF AUTHENTICATION(Candidate Certificate)I certify that the work in the thesis entitled “The impact of loyalty p MẪU báo cáo môn QTMTrogram’s service quality and store reputation on customer satisfaction and customer loyalty” is the result of my own research and has not been submittMẪU báo cáo môn QTMT
ed for a higher degree to any university or institution other than International School of Business (ISB)I also certify that the thesis has been writtUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’S SERVICE QUALITY AND STORE REPU MẪU báo cáo môn QTMThuongTABLE OF CONTENTS ACKNOWLEDGEMENT ...........................................................................................iSTATEMENT OF AUTHENTICATION...............................................................iiTABLE OF CONTENTS............................................................ MẪU báo cáo môn QTMT............iiiLIST OF FIGURES............................................................................VLIST OF TABLES.............................MẪU báo cáo môn QTMT
...............................................viABSTRACT.................................................................................viiChapter 1UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’S SERVICE QUALITY AND STORE REPU MẪU báo cáo môn QTMT....................1UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM’S SERVICE QUALITY AND STORE REPUGọi ngay
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