problem-solving-resolution-teaching-notes
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problem-solving-resolution-teaching-notes
Equipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s. problem-solving-resolution-teaching-notes Hunt, ConsultantNational Long-Term Care Ombudsman Resource CenterNational Citizens’ Coalition for Nursing Home Reform 1828 L Street, NW Suite 801 Washington, DC 20036Tel: (202)332-2275 Fax: (202)332-2949 E-mail: ombudcenter@nccnhr.org Web Site: www.ltcornbudsman.orq39052A CKNOWLEDGMENTSMany thanks problem-solving-resolution-teaching-notesto the Advisor}- Committee for the Local Long-Term Care Ombudsman Curriculum —Esther Houser, Oklahoma State Long-Term Care Ombudsman (SLTCO); Linda Saproblem-solving-resolution-teaching-notes
dden, Louisiana SLTCO; Eileen Bennett, Long-Term Care Ombudsman Program (LTCOP) Manager, Montgomery County, Maryland; Gloria Simpson, Regional LTCO, KEquipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s. problem-solving-resolution-teaching-notesof the Bluegrass. Lexington, Kentucky, for their review, testing, and comments.ABOUT THE AUTHORSara Hunt, MSSW, is a consultant for the National Long-Tenn Care Ombudsman Resource Center with expertise in the areas of ombudsman training, policy development, program management, and care planning and q problem-solving-resolution-teaching-notesuality of life. Sara was the State Long-Term Care Ombudsman in Louisiana for five years (1981-1986) and has served as a consultant to the Ombudsman Reproblem-solving-resolution-teaching-notes
source Center since 1987. For more than twenty-five years, Sara has been developing and conducting training programs, most of those for ombudsmen. SheEquipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s. problem-solving-resolution-teaching-notese Administration on Aging, Department of Health and Human Services. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration on Aging policy. problem-solving-resolution-teaching-notesThe Problem-Solving Process: ResolutionTable of ContentsTeaching Noles.........................................................1Purpose...............problem-solving-resolution-teaching-notes
...............................................1I.earning objectives.................................................1Basis lor Approach..............Equipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s. problem-solving-resolution-teaching-notes...........................2Supplies You Will Need...............................................3Proposed Agenda......................................................5Teaching Outline lor Content.........................................7Refresher on the Problem-Solving Process...................... problem-solving-resolution-teaching-notes...8Stage If: Analysis and Planning.................................10Stage ITT: Resolution...........................................13Stage 111: Folproblem-solving-resolution-teaching-notes
low-Up............................................20Resolution Approaches and Skills................................26Additional Exercises............Equipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s. problem-solving-resolution-teaching-notes...................A-lThe Problem-Solving Process....................................A-2Resolution Planning: Mrs. Woods................................A-3Case Planning Worksheet........................................A-7 problem-solving-resolution-teaching-notesEquipping Long-Term Care Ombudsmen for Effective Advocacy: A Basic CurriculumTHE PROBLEM-SOLVING PROCESS RESOLUTIONTEACHING NOTESDeveloped by Sara s.Gọi ngay
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