Project management metrics, KPIs
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Project management metrics, KPIs
PROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project Performanc Project management metrics, KPIsceThird EditionHarold Kerzner, Ph.D.Sr. Executive Director for Project Management The International Institute for learningWileyAm aftINTERNATIONALI M Lj Institute for Learning, Inc.Cover design: V Wile)’Cover image: © 2017 Dundas Dau Visualization. Inc. All rights reserved.This book is printed on ac Project management metrics, KPIsid free paper.Copyright© 2017 by International Institute for Learning, Inc., New York New York. All rights reserved.Published by John Wiley & .Sons. IProject management metrics, KPIs
nc.. Hoboken. New JerseyPublished simultaneously in CanadaNo pan of this publication may be reproduced, stored in a retrieval system, or transmitted iPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project Performanc Project management metrics, KPIsire 1976 United Stales Copyright Act without either lire prior written permission of the Publisher, or authorization through payment of the appropriate per copy fee to the Copyright Clearance Center, ))) Rosewood Drive. Danvers. MA 01971 (978) 750 8400. fax (978) 646 8600, or on the web al www.copyr Project management metrics, KPIsighl.com. Requests to lire Publisher for permission should be addressed to tire Permissions Department, John Wiley & Sons, Inc., Ill Riser Sued, 1 lobProject management metrics, KPIs
oken, NJ 07030, (201) 748 6011, fax (201) 748 6008, or online at www.wiley.com/go/permissions.Limit of Liabilily/Disdai liter of Warranty: while the pPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project Performanc Project management metrics, KPIs completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials, rhe advice and strategies contained herein may not be suitab Project management metrics, KPIsle for your situation. You should consult with a professional where appropriate Neither the publisher nor the author shall be liable for damages arisiProject management metrics, KPIs
ng herefroml or general information about our other products and services, please contact our Customer Care Department within the United States at (80PROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project Performanc Project management metrics, KPIst on demand. Some material included with standard print versions of litis book may not be included in e-books or in print-on-demand. If litis book refers to media such as a CD or DVD dial is not included in the version you purchased, you may download this material at http:// booksupport.wiley.com. l Project management metrics, KPIsor more information about Wiley products, visit www.wiley.com.Library vf Congnss CalalưỵiriỊỊ-in-Publũalivn DataNames: Kerzner. I larold, author.TitleProject management metrics, KPIs
: Project management metrics. KPIs, and dashboards : a guide tomeasuring and monitoring project performance / Harold Kerzner, 1’h.D., Sr.Executive DirPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project Performanc Project management metrics, KPIs017| I Includes index. IIdentifiers: LCCN 2017022057 (print) I IẤJCN 2017030981 (ebook) I ISBN 978111942754)6 (pdf) I ISBN 9781119427322 (eptlh) I ISBN 9781119427285 (pbk.)Subjects: 1.CSH: Project management. Project management Quality control. I Performance standards. I Work measurement.Classificat Project management metrics, KPIsion: LCC 11D69.P75 (ebook) I l.cc HD69.P75 K'192 2017 (print) I DDC 658.4/04-dc231.C record available at https://lccn.loc.gov/2017022057Printed in theProject management metrics, KPIs
United Stales of America 10 987654321CONTENTSPREFACEixTHE CHANGING LANDSCAPE OF PROJECT MANAGEMENT1CHAPTER OVERVIEW 1PROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project PerformancPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSPROJECT MANAGEMENT METRICS, KPIs, AND DASHBOARDSA Guide to Measuring and Monitoring Project PerformancGọi ngay
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