The importance of total quality management in discount grocery stores in ireland
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The importance of total quality management in discount grocery stores in ireland
Dublin Business SchoolMaster’s DissertationDublin Business School excellence through learning“The Importance of Quality Management in Discount Grocery The importance of total quality management in discount grocery stores in irelandy Stores in Ireland”Student name: Egle BriedyteStudent ID:1722674Supervisor:Dr. Lucia WalshDECLARATION OF OWNERSHIPI. Egle Briedyte. declare that this dissertation is entirely my own personal work. The methodology, definitions or any other statements quoted in the body of this work are referenced ap The importance of total quality management in discount grocery stores in irelandplying Harvard Referencing requirements.I also clarify' that this dissertation or any pan of it lias not been submitted in any other educational organThe importance of total quality management in discount grocery stores in ireland
ization for another degree.Signed: Egle BriedyteDate: 20 08Z2014ACKNOWLEDGMENT1 wish to thank various people lor their contributions to this dissertatDublin Business SchoolMaster’s DissertationDublin Business School excellence through learning“The Importance of Quality Management in Discount Grocery The importance of total quality management in discount grocery stores in irelandgh the whole research process, motivation and encouragement that 1 needed mans' limes, assistance in keeping my thesis on schedule and usefill critiques of this research work. I would also like to extend my thanks to all my colleagues and managers for kindly covering my shifts, giving me some extra The importance of total quality management in discount grocery stores in irelandtime off. great support during the two years of my study and valuable advice and ideas regarding the Aldi case study.Finally, Ĩ wish to thank my parenThe importance of total quality management in discount grocery stores in ireland
ts for their support and encouragement throughout my study.3List of TablesTable 1: Gender59Table 2: Age of respondents60Table 3: Occupations of ResponDublin Business SchoolMaster’s DissertationDublin Business School excellence through learning“The Importance of Quality Management in Discount Grocery The importance of total quality management in discount grocery stores in irelanduency of doing grocery shopping65Table 7: The great shopping experience66Table 8: Great customer service67Table 9: Frequency of Shopping in Aldi68Table 10: Rate of Satisfaction Level69Table 11: Aldi as Customer Focused Company70Table 12.1: Always the freshest bread, fruit & vegetables and other prod The importance of total quality management in discount grocery stores in irelanducts71Table 12.2: Aldi products are always high quality72Table 12.3: The best deals on fruit & vegetable are in Aldi73Table 12.4: The quality of AldiThe importance of total quality management in discount grocery stores in ireland
products exceed branded ones74Table 12.5: Cheap products - low quality75Table 13: Best Things about Aldi76Dublin Business SchoolMaster’s DissertationDublin Business School excellence through learning“The Importance of Quality Management in Discount GroceryDublin Business SchoolMaster’s DissertationDublin Business School excellence through learning“The Importance of Quality Management in Discount GroceryGọi ngay
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