Conflict and multicultural team
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Conflict and multicultural team
Conflict and multicultural team
LAHDEM AMMATTIKORKEAKOULULahti University of Applied SciencesCONFLICTS AND MULTICULTURALTEAMDeveloping competencies for managersLAHTI UNIVERSITY or AP Conflict and multicultural teamPPLIEDSCIENCESDegree Programme inInternational BusinessBachelor’s ThesisSpring 2013Nguyen. Thanh TungLahti University of .Applied SciencesDegree Programme in International BusinessNGUYEN. THANH TUNG:Multicultural team and conflictsDeveloping competencies for managersBachelor’s Thesis in Internationa Conflict and multicultural teaml Business. 54 pages. 4 pages of appendicesSpring 2013ABSTRACTThis thesis aims 10 define multicultural team and conflicts and identify the essential cConflict and multicultural team
ompetencies for a manager of multicultural teams. Il is argued that a manager of a multicultural team should possess more skills and competencies thanLAHDEM AMMATTIKORKEAKOULULahti University of Applied SciencesCONFLICTS AND MULTICULTURALTEAMDeveloping competencies for managersLAHTI UNIVERSITY or AP Conflict and multicultural team conflicts constructively, and comprehend different strategies to handle sensitive situations.rhe research begins by reviewing literature on culture, team performance and conflict. A survey was performed on 67 individuals from various cultural backgrounds, to analyze their attitudes towards multicul Conflict and multicultural teamtural teams and their managers. A second questionnaire was conducted on 18 managers from an international company in Vietnam to collect more insightfuConflict and multicultural team
l opinions about managing multicultural teams, From both perspectives of the employees and the managers, different strengths and the weaknesses of nowLAHDEM AMMATTIKORKEAKOULULahti University of Applied SciencesCONFLICTS AND MULTICULTURALTEAMDeveloping competencies for managersLAHTI UNIVERSITY or AP Conflict and multicultural teamienced pragmatically by the respondents.Eventually, a succssful competency model was created by the author to combine all the results obtained flora the empirical rcseaeh and the theoretical literatures. The components of the model consist of different competencies and skills concerning cultural kno Conflict and multicultural teamwledge, conflict management, and team performance.Key w ords: Multicultural team, culture, conflict, managerCONTENTS1INTRODUCTION1 11.1Background1.2PuConflict and multicultural team
rpose and Objectives11.3Structure21.4Research methods31.5Limitations42CULTURE52.1Gecrl llofslcdc52.2Ions 1 rompcnaars62.3Edward T.Hall92.4House and CoLAHDEM AMMATTIKORKEAKOULULahti University of Applied SciencesCONFLICTS AND MULTICULTURALTEAMDeveloping competencies for managersLAHTI UNIVERSITY or APLAHDEM AMMATTIKORKEAKOULULahti University of Applied SciencesCONFLICTS AND MULTICULTURALTEAMDeveloping competencies for managersLAHTI UNIVERSITY or APGọi ngay
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