Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
1Ministiy of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ONCUSTOMER LOYALTY IN APLLOGISTICS V Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩVIETNAMECONOMICS MASTER THESISHo Chi Minh city - 2010Ministry of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ON CUSTOMER LOYALTY IN APL LOGISTICS VIETNAMMajor: Business AdministrationMajor Code: 60.34.05ECONOMICS MASTER THESISSupervisor: Dr. T Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩrần Hà Minh QuânHo Chi Minh city - 2010AcknowledgementI would like to express my heartfelt gratitude and deepest appreciation to my research SupervisoLuận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
r, Dr. Tran Ha Minh Quan for his precious guidance, share of experience, ceaseless encouragement and highly valuable suggestions throughout the course1Ministiy of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ONCUSTOMER LOYALTY IN APLLOGISTICS V Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩomics Ho Chi Minh City (ƯEH) for their support and the valuable knowledge during my study in UEH.Many thanks to all my classmates in MBA class. Batch 16 for their valuable and enthusiastic support for this research study.Last but not least, the deepest and most sincere gratitude go to my beloved par Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩents, my husband for their boundless support, abundant love and encouragement throughout my period of study. I, therefore, dedicate this work as a gifLuận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
t to them all.Tp Ho Chi Minh, 2010Nguyen Thi Hanh2AbstractThis study reports on the research results to find out what are the factors impacts to custo1Ministiy of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ONCUSTOMER LOYALTY IN APLLOGISTICS V Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩt the hypotheses and research model. According to the results, there are three factors impact to APT J. customer loyalty including: service quality and proactive improvement and the trust, lhey have been confirmed to have positive impacts on customer loyalty in APLL.This study will help to APĨ.Ĩ. bo Luận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩard of management can consider their operation, knowing what factor need to improve to keep their customer in the competitive marketKey word: APLL. cuLuận văn thạc sĩ the key factors impact on customer loyalty in apl logistics vietnam , luận văn thạc sĩ
stomer loyalty, service quality, proactive improvement3TABLE OF CONTENTAcknowledgement..................................................1Abstract.....1Ministiy of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ONCUSTOMER LOYALTY IN APLLOGISTICS V1Ministiy of Education and Training University of Economics Ho Chi Minh CityNguyền Thị HạnhTHE KEY FACTORS IMPACT ONCUSTOMER LOYALTY IN APLLOGISTICS VGọi ngay
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