Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk
Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk
HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLESSOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICE Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk E CALL CENTER - TO IDENTIFY THE CURRENTSITUATION & PROPOSE SOLUTIONS TO IMPROVE CALL CENTERMANAGEMENT AT VINAMILKMASTER FINAL PROJECT MASTER IN BUSINESS QUALITY AND PERFORMANCE MANAGEMENTHo Chi Minh city-2018HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECON Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk OMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICE CALL CENTER - TO IDENTIFY THE CURRENTSITUATION & PROPOSE SOLUTIONS TO IMPROVE CALL CENTERMCustomer service call center to identify the current situation propose solutions to improve call center management at vinamilk
ANAGEMENT AT VINAMILKMASTER FINAL PROJECTMASTER IN BUSINESS QUALITY AND PERFORMANCE MANAGEMENTTutor: Jacques MartinHo Chi Minh city-2018statement of aHO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLESSOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICE Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk is project, and has not been previously submitted to any other university for any degree. I also declare that the publications cited in this work have been personally consulted.Ho Chi Minh city, 26/03/2018Nguyen Thi Thuy HicnAcknowledgementsThis work was accomplished in full at customer service care Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk department of Vinamilk in Vietnam. The research was supported by my supervisors at different periods in various capacities.Considerable appreciationCustomer service call center to identify the current situation propose solutions to improve call center management at vinamilk
goes to my Professor Jacques Martin, who has been wondering about when I would write my final work. He reshaped this thesis by offering various instruHO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLESSOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICE Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk and with me to analyze the root-causes and brainstorm the actions.Last but not least, I would like to thank my colleagues and the authorized customers/ suppliers who involved in this work.Approval sheetThis Project Paper hereto entitledCUSTOMER SERVICE CALL CENTER - TO IDENTIFY THE CURRENT SITUATION Customer service call center to identify the current situation propose solutions to improve call center management at vinamilk & PROPOSE SOLUTIONS TO IMPROVE CALL CENTER MANAGEMENT AT VINAMILKHO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLESSOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICEHO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLESSOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM 6NGUYEN THITHUYHIENCUSTOMER SERVICEGọi ngay
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