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Customer satisfaction on in flight services of vietnam airlines

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Nội dung chi tiết: Customer satisfaction on in flight services of vietnam airlines

Customer satisfaction on in flight services of vietnam airlines

MEIHO UNIVERSITYGraduate Institute of Business and ManagementMASTERS THESISCustomer Satisfaction on In-flight Services of Viet inesIn partial fulfillm

Customer satisfaction on in flight services of vietnam airlines ment of the requirements for the degree ofMasters of Business AdministrationAdvisor: Dr. Chien-Chung I.inCo-advisor: Dr. Vo Phuoc Tan Graduate Student

: Tran Sy NgachDecember, 2010Meiho UniversityGraduate Institute of Business and Management Master Thesis Committee Members Signature FormStudent:_____ Customer satisfaction on in flight services of vietnam airlines

____TRAN SY NGAC1Ỉ________________Title of Master Thesis:Customer Satisfaction on In - Flight Services of VietnamAirlinesAcceptance of the Master Degr

Customer satisfaction on in flight services of vietnam airlines

ee Qualification by Members of Oral Defense Committee.Signature of Committee Members:Ã a A& X o u & a*A4-$fc Fi 4? 3ft (TRAN SYNGACH) £■&XftS 0 : Cust

MEIHO UNIVERSITYGraduate Institute of Business and ManagementMASTERS THESISCustomer Satisfaction on In-flight Services of Viet inesIn partial fulfillm

Customer satisfaction on in flight services of vietnam airlines Graduate Institute of Business and Management of Meiho Institute of Technology. Taiwan (MIT Taiwan), who not only gave me much valuable and timely in

structions but also encouragement during my preparation of this research.T would also like to thank Dr. Vo Phuoc Tan. the Head of the Post Graduate De Customer satisfaction on in flight services of vietnam airlines

partment of Ho Chi Minh City University of Industry. Vietnam, for his advice to complete the thesis.Ỵ jjj. +i V? ggtBeside my own efforts together val

Customer satisfaction on in flight services of vietnam airlines

uable advice of the advisors. I also receive great help and encouragement horn my family, uiy friends, and my colleagues so finally, 1 would like to e

MEIHO UNIVERSITYGraduate Institute of Business and ManagementMASTERS THESISCustomer Satisfaction on In-flight Services of Viet inesIn partial fulfillm

MEIHO UNIVERSITYGraduate Institute of Business and ManagementMASTERS THESISCustomer Satisfaction on In-flight Services of Viet inesIn partial fulfillm

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