Employee turnover and retention strategies of small and medium enterprise service business in hanoi

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Employee turnover and retention strategies of small and medium enterprise service business in hanoi

EMPLOYEE TURNOVER AND RETENTION STRATEGIES OF SMALL AND MEDIUM ENTERPRISE SERVICE BUSINESSES IN HANOIA DISSERTATIONPresented to the Faculty of the Gra

Employee turnover and retention strategies of small and medium enterprise service business in hanoi aduate School Southern Luzon state University, Lucban, Quezon, Philippines in Collaboration withThai Nguyen University, Socialist Republic of VietnamI

n Partial Fulfillment of the Requirements for the Degree Doctor of Business AdministrationByNGO THI MAI (SUSAN)41609APPROVAL SHEETThe Dissertation ofN Employee turnover and retention strategies of small and medium enterprise service business in hanoi

GO THI MAIentitledEMPLOYEE TURNOVER AND RETENTION STRATEGIES OF SMALL AND MEDIUM ENTERPRISE IN SERVICE BUSINESSES IN HANOISubmitted in Partial Fulfilm

Employee turnover and retention strategies of small and medium enterprise service business in hanoi

ent of the Requirements for the DegreeDOCTOR OF BUSINESS ADMINISTRATIONA program offered by Southern Luzon state University. Republic of the Philippin

EMPLOYEE TURNOVER AND RETENTION STRATEGIES OF SMALL AND MEDIUM ENTERPRISE SERVICE BUSINESSES IN HANOIA DISSERTATIONPresented to the Faculty of the Gra

Employee turnover and retention strategies of small and medium enterprise service business in hanoi D JOANNA PAULA A. ELLAGA, DBA ExpertExpertNELLY I. MENDOZA, DBAEDWIN p. BERNAL, DBAExpertExternal PanelCECILIA N. GASCON, PhD ChairmanEndorsed by:CONR

ADO L. ABRAHAM, PhD AdviserRecommended by:APOLONIA A. ESPINOSA, PhD DeanAccepted in Partial Fulfilment of the Requirements for the Degree Doctor of Bu Employee turnover and retention strategies of small and medium enterprise service business in hanoi

siness AdministrationDateWALBERTO A. MACARAAN, EdDVice President for Academic AffairsCERTIFICATE OF ORIGINALITYACKNOWLEDGMENTIwould like to express my

Employee turnover and retention strategies of small and medium enterprise service business in hanoi

sincerest gratitude to the Management Board of the Southern Luzon state University, Thai Nguyen University, and to the teachers who taught me all the

EMPLOYEE TURNOVER AND RETENTION STRATEGIES OF SMALL AND MEDIUM ENTERPRISE SERVICE BUSINESSES IN HANOIA DISSERTATIONPresented to the Faculty of the Gra

Employee turnover and retention strategies of small and medium enterprise service business in hanoi her, for the encouragement, and for the time he spent guiding me in the conduct of this research.I would like to express my sincere thanks to the Depa

rtment of Employment - Ministry of Labor, Invalids and Social Affairs, Department of Labor. Invalids and Social Affairs Hanoi, and to the SMEs service Employee turnover and retention strategies of small and medium enterprise service business in hanoi

business in Hanoi that helped me collect the data for the study.I sincerely appreciate the Board of the University of Labor and Social Affair (ULSA),

Employee turnover and retention strategies of small and medium enterprise service business in hanoi

my colleagues in ULSA, and my classmates in DBA1 for helping me accomplish this study.

EMPLOYEE TURNOVER AND RETENTION STRATEGIES OF SMALL AND MEDIUM ENTERPRISE SERVICE BUSINESSES IN HANOIA DISSERTATIONPresented to the Faculty of the Gra