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(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

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Nội dung chi tiết: (LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002 IL BANKING SERVICESIN VIETNAMMASTER THESISHo Chi Minh City, 2011MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My Phướ

cFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAIL BANKING SERVICESIN VIETNAMMajor: Business AdministrationCode: 60.34.05MASTER THESISS (LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

upervisor: Nguyen Thi Mai TrangHo Chi Minh City, 2011ACKNOWLEDGEMENTFirst of all, I would like to express my deep appreciation to my supervisor Dr. Ng

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

uyen Till Mai Trang, a respectable, responsible and resourcetill scholar, who had read and re-read my work repeatedly, thanks her for all the patience

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002 my appreciation Dr. I ran Ha Minh Quan, my head teacher, for his encourages.Thanks and love in abundance to my parents, who provided much support in

everything.I would like also thank all my best friends who had assisted and supported me. especially in valuable research database, data collection pr (LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

ocess.ABSTRACTWith the intense competition and increasing globalization in the financial markets, bank management must develop customer-oriented strat

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

egies in order to compete successfully in the competitive retail-banking environment. The longer a bank can retain a customer, the greater revenue and

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002 inancial products provided by the retail banks. In order to stay competitive, bank managers need to understand the factors that influence and determin

e bank consumers' re-purchase intentionPurpose: This study identifies and analyses the factors that influence bank customers' re-purchase intention 11 (LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

1 the Vietnamese retail banking industry.Methodology: Sampling technique IS used to select the respondents from some banks in Ho Chi Minh City. Multip

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

le regression analysis was used to identify relationship between independent variables (convenience, senice quality, competitiveness of price, reputat

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002 Competitiveness of price, and Reputation have an impact on bank customers’ re-purchase intention.Practical implications: In general, the results of th

is research allow senice marketers to develop and implement sen ices marketing strategies to increase bank customers’ re-purchase intention rates, and (LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

in turn, increase bank profits.Keywords: Convenience, Sen ice quality, Competitiveness of price. Reputation and Tangibles. Bank customers’ re-purchas

(LUẬN văn THẠC sĩ) determinants of adidass supply chain performance in asia pacific region 002

e intention. Retail banking sen ices. Vietnam.GLOSSARY

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

MINISTRY OF EDUCATION AND TRAININGUNIVERSITY OF ECONOMICS HOCHIMINH CITYNguyễn My PhướcFAC TORS AFFECTINGCONSUMERS’ RE PURCHASE INTENTIONTOWARDS RETAI

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