(LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC
(LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Thỉ Kim KhuyenPOOR CUSTOMER RELATIONSHIP MANAGEMENTA CASE STUDY IN NHI LO (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC ONG JSC.MASTER OF BUSINESS (HONOURS)Ho Chi Minh City - Year 20201UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessƯEHDang Thi Kim KhuyenPOOR CUSTOMER RELATIONSHIP MANAGEMENTA CASE STUDY IN NHI LONG JSC.MASTER OF BUSINESS (HONOURS)SUPERVISOR: DR. DOAN ANH TUANHo Chi Minh City - (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC Year 20202POOR CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM AT Mil LONG JOINT STOCK COMPANYTabic of Contents1.Company overview............................(LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC
...............................51.1.Nhi Long Joint Stock Company overview..................................51.2.Organizational structure..............UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Thỉ Kim KhuyenPOOR CUSTOMER RELATIONSHIP MANAGEMENTA CASE STUDY IN NHI LO (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC .....................................72.2.Increase in sales employees dissatisfaction responses..................92.3.Increase in customers unanswered calls................................103.Problem Identification....................................................103.1.Potential problems.......... (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC ..........................................103.1.1.Lack of sales skills...............................................113.1.2.Poor customer relationshi(LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC
p management system.......................123.1.3.Company policies...................................................133.2.Validating problems........UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Thỉ Kim KhuyenPOOR CUSTOMER RELATIONSHIP MANAGEMENTA CASE STUDY IN NHI LO (LUẬN văn THẠC sĩ) poor customer relationship management a case study in nhi long JSC ip management system.......................153.2.3.Company policies...................................................17UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Thỉ Kim KhuyenPOOR CUSTOMER RELATIONSHIP MANAGEMENTA CASE STUDY IN NHI LOGọi ngay
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