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(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

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(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company COMPANYID: 22130074MASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: NGUYEN THI MAI TRANGHo Chi Minh City - April 20th, 20161EXECUTIVE SUMMARYThe terminol

ogy “logistics” was first used in the late 19th century and for military purposes during wars. Since the 1950s. logistics have grown gradually from th (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

e simplest stage as first party logistics (1PL) to more complex stages such as third- party logistics (3PL) and fourth-party logistics (4PL) nowadays.

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

To date. Asia Pacific’s logistics sector has been expanding rapidly together with economic growth: therefore the industry landscape of Vietnam's logi

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company ing Trans-Pacific Partnership (TPP) that Vietnam has joined recently.Inter Logistic Company is a small logistic Finn with its head office located in H

o Chi Minh City. Vietnam. They have built a powerful workforce with more than 100 full time staffs and three members of Board of Directors (BoD), deve (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

loped an official network in three big cities in Northern. Central and Southern regions of Vietnam. In reality, the high turnover rate at Interlog was

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

increasing significantly in the last two recent years from 2013 till now from 20 to 27 percent out of total. Especially, the Sales Department is one

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company e same industry and it strongly affects the expansion and development activities of the company particularly before the Asean Economic Community (AEC)

comes into effect and holds immense potential for the region in many aspects including logistics senice starting in 2016. Indeed, the AEC allows the (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

free flow of goods, sen ices and skilled labor across2the region so that the competition has become even harsher than before in several industry secto

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

rs of Vietnam economy.After conducting research on various view points of several people at different positions in the company by using in-depth inter

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company arc some tentative problems that have directly affected the employees such as lackluster motivation and promotion, the ineffective internal communica

tion between each other, and the heavy workload. Among these, the ineffective internal communication between Sales and Custom Department is the most s (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

erious issue because it comprises numerous causes such as inappropriate leadership style, shortcoming in the managerial skills of mid-level managers,

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

poor working relationship etc.Hence, this dissertation has come up with two main objectives: critically review the vital factors that affect the high

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company ance. All of these tentative solutions have caretully considered in three vital elements: benefits, costs and feasibility, then finally the most appro

priate one is chosen to implement. In reality, the implementation plan breaks each solution into identifiable steps, assigns each step to one or more (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

divisions and suggests when each step will be completed as well.3fable of ContentsEXECUTIVE SUMMARY...................................................

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

..........2LIST OF FIGURES...............................................................6LIFT OF TABLES..............................................

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company ........................81.1General Overview.......................................................8Figure I: Number of 3PL Members of Vietnam Logisti

cs Association (VLA)........8Figure 2: The Growth Rate of Vietnam's Logistics Market.......................9Figure 3: Types of Logistics Service...... (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

....................................9Table 1: Types of Transportations in Global..................................10Table 2: Transportation Infrastruc

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

ture in Vietnam............................111.2Limitations and Obstacles.............................................11II.PROBLEM CONTEXT............

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

(LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company .......................................142.3Organizational Structure..............................................15Figure 4: Organizational Structure

Chart.....................................15 (LUẬN văn THẠC sĩ) solution to enhance the internal communication issues interlog company

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessBUI DƯC THOSOLUTIONS TO ENHANCE THE INTERNAL COMMUNICATION ISSUES AT INTERLOG

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