Improving the credit service quality of vietcombank, ha thanh branch
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Improving the credit service quality of vietcombank, ha thanh branch
Improving the credit service quality of vietcombank, ha thanh branch
Vietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................ Improving the credit service quality of vietcombank, ha thanh branch ...13Chart 3.1: Customer gender.....................................................33Chart 3.2: Age of customer.....................................................34Chart 3.3: Client's marital status.............................................34Chart 3.4: Client occupations....................... Improving the credit service quality of vietcombank, ha thanh branch ...........................35Chart 3.5: Monthly income of customers.........................................35Chart 3.6: Percentage of customers usingImproving the credit service quality of vietcombank, ha thanh branch
the bank's services...................36Chart 3.7: Customers know where the bank is....................................36Chart 3.8: Time a customer uVietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................ Improving the credit service quality of vietcombank, ha thanh branch omer's opinion about employee's attitude.......................39Chart 3.11: Customer assessment of the sen ice quality of the bank.............39Chart 3.12: Customer's assessment of the bank's ability to handle problems.....40Chart 3.13: Chart showing customer credit................................ Improving the credit service quality of vietcombank, ha thanh branch ......402ACKNOWLEDGEMENTSFirst of all, we would like to send the teachers of the Institute of International Cooperation-University of Commerce respectImproving the credit service quality of vietcombank, ha thanh branch
ful greetings, good wishes and deep thanks. With the care, teaching and attentive guidance of our teachers, up to now we have been able to complete inVietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................ Improving the credit service quality of vietcombank, ha thanh branch anks to Ms. Nguyen Thi Lien Huong for her interest in helping and guiding US to complete this report well in the past time.It is impossible not to mention the direction of the Bank's Board of Directors, together with the enthusiastic help of the members of Vietcombank. which created the most favorab Improving the credit service quality of vietcombank, ha thanh branch le conditions for US during our internship at the bank.With the limited time and experience of a student and due to the limited time, it is inevitableImproving the credit service quality of vietcombank, ha thanh branch
that errors are inevitable, we hope teachers help us to make our practical report more complete. We sincerely thank you!I sincerely thank!3CHAPTER 1 Vietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................ Improving the credit service quality of vietcombank, ha thanh branch ble conditions for consumers' choice and put banks under increasingly fierce competition. Currently, the number of banks in Vietnam is increasing. Specifically, in the Vietnamese credit institution system, there are 5 state-owned commercial banks, 3 joint venture banks, 8 joint-stock commercial bank Improving the credit service quality of vietcombank, ha thanh branch s, 61 banks with 100% Slate capital and branches and representative offices, foreign representatives in Vietnam. There are also finance companies, finImproving the credit service quality of vietcombank, ha thanh branch
ance leasing companies and glassroots people's credit funds. Therefore, the competition between banks is now taking place extremely fierce and fierce.Vietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................ Improving the credit service quality of vietcombank, ha thanh branch tcombank always pays attention to improving product quality to serve customers, especially always find out solutions Io improve credit services to satisfy the maximum needs of customers because currently, credit is the main profitable activity of Vietnamese commercial banks in general, and with Viet Improving the credit service quality of vietcombank, ha thanh branch combank in particular. The improvement of the credit service quality has an extremely important meaning to the development of Vietcombank in the futurImproving the credit service quality of vietcombank, ha thanh branch
e. Therefore, we chose the topic "Improving the credit service quality of4Vietcombank, Ha Thanh branch" as a group report, in order to support the impVietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................Vietcombank VTran Van HoaTable of ContentsList of figures, charts, tablesTable 2.2.2: Organizational structure........................................Gọi ngay
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