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Operations management policy,practice and performance improvement

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Nội dung chi tiết: Operations management policy,practice and performance improvement

Operations management policy,practice and performance improvement

OPERAPONS MANAGEMENTPOLIƠ, PRACTICE AND PERFORMANCE IMPROVEMENTSteve Brown • Kate Blackmon Paul Cousins • Harvey MaylorOPERATIONSMANAGEMENTPolicy, pra

Operations management policy,practice and performance improvement actice and performance improvementSteve Brown, Kate Blackmon, Paul Cousins andHarvey MaylorR1 UTTERWQRTH |g|E I N E M A N NOXFORD AUCKLAND BOSTON JOHA

NNESBURG MFI BOURNE NEW DELHIButterworth-Heinemann1 .inacre House, Jordan Hill, Oxford 0X2 8DP225 Wildwood Avenue, Woburn, MA 01801-2041A division of Operations management policy,practice and performance improvement

Reed Educational and Professional Publishing LtdA member of the Reed Elsevier pic groupFirst published 2001© Steve Brown, Kale Blackmon, Paul Cousins

Operations management policy,practice and performance improvement

and Harvey Maylor 2001All liglils reserved. No pari of dlls piiblicalion may Im- reproduced ill any malerial form (including pliohi<:o|>ying or Mining

OPERAPONS MANAGEMENTPOLIƠ, PRACTICE AND PERFORMANCE IMPROVEMENTSteve Brown • Kate Blackmon Paul Cousins • Harvey MaylorOPERATIONSMANAGEMENTPolicy, pra

Operations management policy,practice and performance improvement el misũoii of die copyrighl bolder excepl ill accordance wilh die provisions of die Co|>yrighl, Designs and Patents Act 1988 or under the terms of a l

icence issued by the Cop-right Licensing Agency Ltd. 90 lottenham Court Road. London. England WIP 01 p. Applications for die copyright holder's writte Operations management policy,practice and performance improvement

n permission to reproduce any part of this publication should be addressed to the publishersBritish Library Cataloguing in Publication DataOperations

Operations management policy,practice and performance improvement

management: policy, practice and performanceimprovement1. Production managementI. Brown, Steve658.5ISBN 0 7506 4995 XFor information on all Butterwort

OPERAPONS MANAGEMENTPOLIƠ, PRACTICE AND PERFORMANCE IMPROVEMENTSteve Brown • Kate Blackmon Paul Cousins • Harvey MaylorOPERATIONSMANAGEMENTPolicy, pra

Operations management policy,practice and performance improvement ttj&Hnmw■*u Pay RTf.V TO H.WT CAM, A ĨWỈAcknowledgements............................................PARTONE: OVERVIEW.................................

..........1Operations management: content, history and current Operations management policy,practice and performance improvement

OPERAPONS MANAGEMENTPOLIƠ, PRACTICE AND PERFORMANCE IMPROVEMENTSteve Brown • Kate Blackmon Paul Cousins • Harvey MaylorOPERATIONSMANAGEMENTPolicy, pra

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