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Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

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Nội dung chi tiết: Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam VENDING MACHINE SECTOR IN VIETNAMMAS TER OF BUSINESS (Honours)Ho Chi Minh city - Year 2014UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational Schoo

l of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING VENDING MACHINE SECTOR IN VIETNAMID:22120143MASTER OF BUSINE Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

SS (Honours)SUPERVISOR: LE NHAI HANH, PhDHo Chi Minh City - Year 2014ACKNOWLEDGEMENTI would like to thank my supervisor. Dr. Ilanh Nguyen for her enco

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

uragement and guidance throughout the process of conducting this thesis. Ỉ would also like to thank other members of my advisor committee. Dr. Tho Ngu

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam so desen e my gratitude. Among them. Mr. Doanh. Mr. Tuan. Ms. Kim Yen. Master Mai Thien Tam. Ms. Nguyet Anil. Mr. Huy, Master Nguyen Till Nguyet and M

aster Nguyen Huy Khai, helped me to obtain final questionnaire being suitable in the context of Vietnam. My colleagues, friends and all of respondents Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

supported to conduct the questionnaire al the best reliability.Finally, I would like to express my gratitude to my family for then love and support,

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

and they are always there when I need them. Without their emotional and financial support, this study would not be completed.ABSTRACTAlthough Vending

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam in developing business in Vietnam. If vending machine-retailers want to attract more and more shoppers, they need to know what evaluative criteria con

sumers use when selecting a vending machine-retailer. The past researches demonstrated that Customer value and Retail patronage could enhance retail p Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

erformance. This study investigated the relationship between Customer value and Retailing vending machine patronage, and examines the relationships of

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

antecedents including Customization. Functionality and Perceived Risk with Customer Value. By utilizing literature review, a research model was propo

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam model. Structure Equation Modeling (SEM) was used to analyzed the data. I he final result indicated that Customization and Functionality arc positive

ly related to Customer value, but perceived risk was not supported. Customer value is positively related to retailing vending machine patronage.ilTABL Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

E OF CONTENTSACKNOWLEDGEMENT........................................................................iABSTRACT.........................................

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

.....................................iiTABLE OF CONTENTS....................................................................iiiLIST OF TABLES.........

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam .ViCHAPTER 1: INTRODUCTION................................................................11.1Research background.....................................

.........................11.2Research Problem.................................................................21.3Research Objective.................. Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

.............................................31.1Significance of the Study........................................................31.5Research methodo

Luận văn thạc sĩ an investigation of customer value and patronage in retailing vending machine sector in vietnam

logy and scope...................................................31.6The structure of the study.......................................................

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

UNIVERSITY OF ECONOMIC S HO CHI MINH CITYInternational School of BusinessNGO TRONG TRUNGAN INVESTIGATION OF CUSTOMER VALUE AND PATRONAGE IN RETAILING

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