Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

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Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

UNIVERSITY OF ECONOMICS no CHI MINH CITY International School of BusinessmcemiOx'^l Stlwc- ot Budr.os:Luu Tuyet AnhLOW PERFORMANCE OF SALES C ONSULTAN

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company NTS ON CARD PRODUCTSAT JACCS INTERNATIONAL VIETNAM FINANCECOMPANYMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: DR. TRAN PHUONG THAOHo ('hi Minh city Ye

ar 2019TABLE OF CONTENTSEXECUTIVE SUMMARY.......................................................1LIST OF TABLES AND CHARTS............................ Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

...................2CHAPTER 1: PROBLEM IDENTIFICATION......................................41.1Problem context........................................

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

.........41.1.1Company overview............................................41.1.2Symptom.....................................................81.2Probl

UNIVERSITY OF ECONOMICS no CHI MINH CITY International School of BusinessmcemiOx'^l Stlwc- ot Budr.os:Luu Tuyet AnhLOW PERFORMANCE OF SALES C ONSULTAN

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company ltant sen-ice...........................121.2.3Low company reputation.....................................151.3Main problem validation................

........................171.4Problem definition and consequences............................181.4.1Problem definition................................. Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

........181.4.2Consequences...............................................19CHAPTER 2: CAUSE VALIDATION...........................................222.

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

1Potential causes...............................................222.2Real causes....................................................242.3Main cause va

UNIVERSITY OF ECONOMICS no CHI MINH CITY International School of BusinessmcemiOx'^l Stlwc- ot Budr.os:Luu Tuyet AnhLOW PERFORMANCE OF SALES C ONSULTAN

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company ........................................353.1.1Selling a target...........................................353.1.2Building a reward plan...............

......................393.2Solution selection.............................................433.3Action plan ill organization........................... Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

........45CHAPTER 4: SUPPORTING INFORMA HON.....................................494.1Interview transcripts..........................................49

Luận văn thạc sĩ low performance of sales consultants on card products at jaccs international vietnam finance company

4.2Research method summary........................................59

UNIVERSITY OF ECONOMICS no CHI MINH CITY International School of BusinessmcemiOx'^l Stlwc- ot Budr.os:Luu Tuyet AnhLOW PERFORMANCE OF SALES C ONSULTAN