Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

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Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

Hai My Duong - January', 2018UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessLJSBHai Mv Duong(NON 11XED-DAY SHIPPING SCHEDULE

Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction IN TAN CANG SHIPPING AFFECTS TO CUSTOMERS SATISFACTION)MASTER OF Bl S1NESS ADMINISTRATIONHo Chi Minh City Year 2018Hill My Duong - January'. 2018UNIV

ERSITY OF ECONOMICS HO CHI MINH CITYinternational School of BusinessKISBUPIIII I«l«4llai My Duong(NON 1 l.XED-DAY SHIPPING SCHEDULE IN I AN CANG SHIPP Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

ING AFFECTS IO CUSTOMERS SATISFACTION)MASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: Trần Hả Minh QuânHo Chi Minh City - Year 2018Hai My Duong - January

Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

. 2018Table of ContentExecutive Summary...................................................................5Background information.....................

Hai My Duong - January', 2018UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessLJSBHai Mv Duong(NON 11XED-DAY SHIPPING SCHEDULE

Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction .............................................................7Situation Analysis...................................................................7Sy

mptoms.............................................................................9Central problem................................................... Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

................. 12Initial cause-effected map..........................................................16Potential root cause:.......................

Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

........................................17cause-effected map:.................................................................21Problem solving;......

Hai My Duong - January', 2018UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessLJSBHai Mv Duong(NON 11XED-DAY SHIPPING SCHEDULE

Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction n long time: Establishing the research and develop shipping schedule team..........24Action plan......................................................

..................25Supported information..............................................................26References................................... Luận văn thạc sĩ UEH non fixed day shipping schedule in tan cang shipping afects to customers satisfaction

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Hai My Duong - January', 2018UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessLJSBHai Mv Duong(NON 11XED-DAY SHIPPING SCHEDULE