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Solutions to improve transportation service quality by door to door method of tico logistics

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Nội dung chi tiết: Solutions to improve transportation service quality by door to door method of tico logistics

Solutions to improve transportation service quality by door to door method of tico logistics

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics components and many sendees provided, meeting the needs set out in the transportation of society, especially import and export goods. However, the fa

ct that freight forwarding activities in Vietnam are still inadequate is the quality of operations. Development of diversified and abundant sendees pr Solutions to improve transportation service quality by door to door method of tico logistics

ovided but ineffective, the main reason is the inappropriate business method, which has not met the needs of customers. Therefore, the practice requir

Solutions to improve transportation service quality by door to door method of tico logistics

es business methods to improve service quality and save costs. Logistics services are very diverse and bring high profits to the field of Logistics, e

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics f the leading enterprises in Vietnam in the field of freight forwarding. Founded in 2005, with a worldwide transportation network, relatively good inf

rastructure and transportation facilities. Tico Logistics is fully confident in undertaking complex work, involving high value, fragile or even pricel Solutions to improve transportation service quality by door to door method of tico logistics

ess goods.Facing the context and the development trend of the world, Tico logistics as well as countless other businesses, need to equip themselves wi

Solutions to improve transportation service quality by door to door method of tico logistics

th knowledge, professionalism, and quality of service. From that, the question was asked: “Howto maintain existing customers, attract potential custom

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics o choose the topic ’’Solutions to improve transportation service quality by Door to Door method of Tico Logistics".1Research objectives: Learn the pro

cess of forwarding import and export goods under Door to Door conditions of Tico logistics company. Business situation of the company, business activi Solutions to improve transportation service quality by door to door method of tico logistics

ties of the sales department in recent years. Contact with other companies in the industry; learn, learn from experience. Since then there are measure

Solutions to improve transportation service quality by door to door method of tico logistics

s to improve, improve service quality, as well as meet customer needs, increase sales and profits.Research scope:+ Business activities: Logistics+ Res

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics any, discuss with the senior staff in the company about service quality, or discuss with friends in Logistics group led by Dr. Pham Hoang Cuong guide,

as well as find out how satisfied customers are with the company’s services.+ Quantitative research: Analyzing through the table the results of reven Solutions to improve transportation service quality by door to door method of tico logistics

ue, costs, profits of the company.Topic structure: The topic is divided into four chapters with the following content:Chapter 1: Rationale for logisti

Solutions to improve transportation service quality by door to door method of tico logistics

cs service qualityChapter 2: Introduction about Tico LogisticsChapter 3: Operation process of Door to Door forwarding2chapter 4: Solutions to improve

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics ity1.1.1Quality conceptQuality is a long-standing and widely used concept variable in many areas of human activity. However, understand how is quality

is not a simple matter. Stand al different angles and depending on the objectives, the production and business tasks can give out concepts on differe Solutions to improve transportation service quality by door to door method of tico logistics

nt qualities that come from the product, from the manufacturer or from the needs of the market. There are currently a number of concepts put forward b

Solutions to improve transportation service quality by door to door method of tico logistics

y the authors in quality literature as follows:According to LMJuran said that the quality is consistent with purpose or history use.According to Phili

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics haracteristics of production products and services that, when used, will make products and services meet expectations wailing of customers.According t

o ISO 8402: 1999, quality is a set of characteristicsof an entity (object) capable of meeting the stated needs or implicit. Vietnam is now also using Solutions to improve transportation service quality by door to door method of tico logistics

this concept to consider about the quality of your product or sei vice.3From (he above concepts despite different expressions but the main content ofI

Solutions to improve transportation service quality by door to door method of tico logistics

t's about quality is still "demand satisfaction". Thus we can conclude that any product or service is durable no matter how beautiful they are, they d

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

Solutions to improve transportation service quality by door to door method of tico logistics and services.1.1.2Quality' forming processFrom perceived quality as conformity to needs, we see that to satisfy needs, businesses must ensure quality

in all process of manufacturing and distributing products and services. Just guests the product is not satisfied with the product warranty, the attit Solutions to improve transportation service quality by door to door method of tico logistics

ude is also damaged previous stages. So when it comes to quality people consider to overall product or sendee. In other words, the quality is the synt

Solutions to improve transportation service quality by door to door method of tico logistics

hesis, it formed through many stages and influenced by many other factors together. Quality is created at all stages of the product process.1.1.3Impor

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

FOREWORDThe reason to choose a topicFreight forwarding is an inseparable factor from international trade. Business is increasingly abundant with many

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