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Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

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Nội dung chi tiết: Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITYINTERN ATION AL UNIVERSITYSERVICE QUALITY, CUSTOMER PERCEIVED VALUEAND REPURCHASE INTENTION IN B2B PROFE

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses)) ESSIONAL SERVICE CONTEXT - THE CASE OF GENERAL INSURANCE SECTOR IN VIETNAMIn Partial Fulfillment of the Requirements for the Degree ofDOCTOR OF PHILOS

OPHYIn Business AdministrationByMr. NGUYEN XU AN NHIID: PBAIƯ15004Ho Chi Minh. City - December. 2019VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITYINTE Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

RNATIONAL UNIVERSITYSERVICE QUALITY, CUSTOMER PERCEIVED VALUE AND REPURCHASE INTENTION IN B2B PROFESSIONAL SERV ICE CONTEXT - TĨĨE CASE OF GENERAT. IN

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

SURANCE SECTORIN VIETN AMDoctor of Business AdministrationCode: 9340101ByMr. NGUYEN XU AN NHIID: PBAIl 15004Committee member (Independent Reviewer 1):

VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITYINTERN ATION AL UNIVERSITYSERVICE QUALITY, CUSTOMER PERCEIVED VALUEAND REPURCHASE INTENTION IN B2B PROFE

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses)) ommittee Secretary: Dr. Nguyen Nhu TyCommittee member (Examiner 1): Assoc. Prof. I u Van BinhCommittee member (Examiner 2): Assoc.Prof. Vo Van DutComm

ittee member (Examiner 3): Prof. Ahmed Uddin ZafarC ommittee member: Assoc.Prof. Lc Tan But!Committee member: Dr. Nguyen Van Thang LongTHE PRINCIPAL C Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

OORDINATING SUPERVISORS1Dr. Bui Quang Thong (International University)2Dr. Doan Nguyen (Swinburne University of Technology)Ho Chi Minh, City - Decembe

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

r, 2019Statement of OriginalityThis diesis has been completed by myself, which provides an original contribution to knowledge. The material contained

VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITYINTERN ATION AL UNIVERSITYSERVICE QUALITY, CUSTOMER PERCEIVED VALUEAND REPURCHASE INTENTION IN B2B PROFE

Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses)) It contains material that is original to this thesis to the best of my knowledge and is dissimilar to research which has been previously created by a

ny other individual or collection of individuals, except where due references are made in the thesis.Nguyen Xuan Nhi Ho Chi Minh City December. 2019 Service quality, customer perceived value and repurchase intention in b2b professional service context the case of general insurance sector in vietnam ( luận án (theses))

VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITYINTERN ATION AL UNIVERSITYSERVICE QUALITY, CUSTOMER PERCEIVED VALUEAND REPURCHASE INTENTION IN B2B PROFE

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