How do green hotel attributes contribute to customers pro environmental intentions in vietnam
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: How do green hotel attributes contribute to customers pro environmental intentions in vietnam
How do green hotel attributes contribute to customers pro environmental intentions in vietnam
HOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam he requirements for the degree ofDOC TOR OF HOTEL AND TOURISM MANAGEMENTTHE HONGKONG POLYTECHNIC UNIVERSITY42856DECLARATIONI declare that this thesis is my own word and has not been submitted 111 any form for another degree or diploma at any university or other tertiary institution. Information deri How do green hotel attributes contribute to customers pro environmental intentions in vietnam ved from the published or unpublished work of others has been acknowledged 111 the text and a list of references given___________________________(SignHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
ature)(Ho Le Thu Trang)Abstract of thesis entitled ‘How do green hotel attributes contribute to customer's pro-environmental intentions in Vietnam?" sHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam provided comprehensive and extensive understanding on customer s eco-friendly behavioral intentions, but It misses in exploring and investigating the formation of hotel guest's intention to practice pro-environmental actions and intention to visit a green hotel. Therefore, this dissertation aims to How do green hotel attributes contribute to customers pro environmental intentions in vietnam identify determinants that contribute to the formation of these eco-friendly intentions. This is the fust holistic and comprehensive empũical researchHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
to explore the structural relationship of hotel guest’s eco-friendly behavioral intentions with then-determinants.To achieve the research purposes, tHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam generate measurement dimensions for relevant const! nets including green hotel attributes, customer's pro-envuoiunental perceived value, pro-enviroiunental attitude, intention to practice pro-environmental actions 111 green hotel and intention to visit a green hotel Then, in-depth interviews with ho How do green hotel attributes contribute to customers pro environmental intentions in vietnam tel guests and professionals in Vietnam were implemented to rectify rhe structural questionnaire. Finally, the mam survey. which was based on convenieHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
nt sampling targeting hotel guests who stayed at green hotels in Vietnam, was conducted A total of 309 valid questionnaires were collected in four bigHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam Moment Structures) software package.This study generated five dimensions (Customer benefit. Energy efficiency. Water efficiency, Recycling policy and Green characteristic) involving 24 green hotel attributes and validated the assessment tool for them. Comparing to the pro-environmental fields in ho How do green hotel attributes contribute to customers pro environmental intentions in vietnam tel management perspectives, this finding established two new dimensions which were “Customer benefit■■ and “Green characteristic". In addition, the rHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
esult confirmed the role of green hotel attributes in shaping ecofriendly behavioral intentions (i.e. intention to practice environmentally friendly aHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam lly. “Customer benefit" was found as the most significant determinant among five dimensions of green hotel attribute. The empirical results of this study made contributions to the hospitality literature and provide beneficial implications for hoteliers Hl proposing appropriate green strategies. Fina How do green hotel attributes contribute to customers pro environmental intentions in vietnam lly, the limitations of this research and suggestions for future were addressed.Key words-. Green hotel attributes, customer's pro-environmental perceHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
ived value, customer's pro-environmental attitude, customer's intention to practice eco-friendly actions, customer’s intention to visit a green hotel.HOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam ported me financially to finish this study at School of Hotel and Tourism Management, the Hong Hong Polytechnic University. For me. the journey of this program has been one of the most difficult challenges; however. It IS the most excituig one of my life.I would like to especially thank the Dean of How do green hotel attributes contribute to customers pro environmental intentions in vietnam SHTM. Professor Kaye Chon for his influence on my decision to attend this excellent program in Hotel and Tourism Management suice I admued his wonderfHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
ul lecture 111 my master degree.I would like to express my deepest, sincerest gratitude and the highest respect to my supervisor. Dr. J111SOO Lee. forHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam me to successfully achieve the final goal. He constantly challenged and encouraged me to do the better research, helped me in deepening the content of the thesis. His professional further guidance introduced and guided me 111 the world of academic research.I would like to take this opportunity to e How do green hotel attributes contribute to customers pro environmental intentions in vietnam xpress my gratitude to my external examiner. Dr. Heesup Han. who gave generously of his tune and provided his valuable assistance with my study I alsoHow do green hotel attributes contribute to customers pro environmental intentions in vietnam
would like to thank my internal examiner. Dr. Nelson Tsang for his constructive comments and suggestions.Gratitude is also extended to all the profesHOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam members of my family who has mentally supported me to complete this program, special thanks go also to all the hotel guests who helped me 111 completing the research survey in Vietnam. It was an unforgettable researching experienceThank you very much for all your kindness throughout my studying at S How do green hotel attributes contribute to customers pro environmental intentions in vietnam HTM.TABLE OF CONTENTSCHAPTER 1 INTRODUCTION..................................................11.1Research background..................................How do green hotel attributes contribute to customers pro environmental intentions in vietnam
...........11.1.1The trend to 20 green 111 tourism industry...................11.1.2From sustainable tourism to pro-environmental hotel..........11.1.HOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of th How do green hotel attributes contribute to customers pro environmental intentions in vietnam e study.........................................9HOW DO GREEN HOTEL ATTRIBUTES CONTRIBUTE TO CUSTOMER’S PRO-ENVIRONMENTAL INTENTIONS IN VIETNAM?ByHo Le Thu TrangSubmitted in partial fulfillment of thGọi ngay
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