The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
VIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam LLINGNESS TO RECOMMEND: ACASE OF VIETNAMMASTER THESISBUSINESS ADMINISTRATIONHanoi, 2019VIETNAM NATIONAL UNIVERSITY, HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WILLINGNESS TO RECOMMEND: ACASE OF VIETNAMMAJOR: BUSINESS ADMINIST The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam RATIONCODE: 6034(1102RESEARCH SUPERVISORS:ASSOC .PROF. PHAM THI LIENPRO! .DR. MOTONARI I ANABIHanoi, 2019ABSTRACTToday, globalization as well as the aThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
dvancement of technology is narrowing the distances of nations. Increasingly, there are more and more interactions between nation states and individuaVIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam atural beauty, as well as its rich history and culture. There is a positive relationship among the positive emotion, overall image, satisfaction, and both effect intention to recommend. I llis study investigates the emotions of joy and love as significant influences on tourists’ satisfaction and its The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam effect on intent to recommend while exploring whether or not the emotion of positive surprise docs not support this relationship. To explain the impaThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
ct of emotional experience on tourists’ satisfaction and willingness to recommend, this study follows revised Destination Emotion Seales (DES) model oVIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam al least one time by both online and offline method. The methodology used in our research is a quantitative method. SPSS software 20 and AMOS 21 with SEM (structural equation modelling) to carry out analysing on data gathered through a survey. The thesis makes a significant contribution to tourism m The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam arketing in Vietnam because some of the empkical findings found in the study deal with aspects of tourists' satisfaction and their willingness to recoThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
mmend necessary to improve Vietnamese tourism.Keywords: tourist satisfaction, tourists' emotional experiences, overall destination image, willingness VIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam ife. At the moment of the Master course application. I was working as a senior accountant for Taisei - Vinaconex Joint Venture, the main Japanese contractor conducted to build Noi Bai Airport International Terminal 2 in Hanoi. Before making a decision to apply for VJU Master course, 1 had spent a lo The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam l of time seeking an MBA course which cooperated between Vietnamese University and the Foreign University. Finally. I decided to choose the Master proThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
gram in VJU because VJIJ is not only appropriate for my career in my Japanese company but also a dynamic study environment where I would receive the sVIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam e to archive the master degree, rhe first semester was the lime of struggling with changing my habits and behavior. I had to force myself to be familiar with academic study after ten years of working engagement without learning the academic practice. The second semester was rhe busiest time when the The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam subjects were full schedule booked, daily classes attended, a bundle of tests and examinations were delivered. At that moment. I had to arrange my scThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
hedule to adapt to both studying and working, rhe third semester started with the four-monlh internship in Japan. During four months from October 3rd,VIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam iful city of Yokohama in Japan. Throughout the learning activities, company visits as well as other exchange culture activities. I gained much knowledge but more importantly. I also had an exciting chance to experience studying in an international environment where 1 became acquainted with foreign s The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam tudents from different countries around the world. It was a great opportunity for me to enhance my training of communication skills that I practiced tThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
hrough the giving of presentations, in discussions with my supervisory professors, and working in teams with my classmates from foreign countries. MorVIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam nd the airline industry which will be necessary for my career in the future. The fourth semester was the hardest time when I was struggling with a thesis to complete my master degree. It was the time of reading academic materials, taking notes, conducting a survey, collecting and analyzing data, wri The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam ting thesis little by little daily.My master thesis would have never accomplished without the help and support of the kind people whom I mention belowThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
:hirst, 1 would like to thank my parents for their long caring support of love to me. As well. I would like to express my thanks to my bosses and collVIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam sor supervisor Assoc.Prof. Pham Thi Lien for her expen guidance, understanding, and encouragement throughout my study and research. While starting my research with knowledge gaps but she instructed me to step by step with care and patience. I also would like to express my gratitude to my professor s The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam upervisor Prof. Tanabu Motonari who inspired the critical ideas and gave me valuable instruction lor completing my thesis successfully.With regard toThe impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam
my four-month internship in Japan. I must thank Prof. Matsui Yoshiki, IPO staffs as well as professors and staffs of Yokohama National University who VIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WIL The impact of tourists’ emotional experiences on their satisfaction and willingness to recommend a case of vietnam the best facilities and schedules for US.VIETNAM NATIONAL UNIVERSITY. HANOIVIETNAM JAPAN UNIVERSITYPHAN THI THANH TAMTHE IMPACT OF TOURISTS’ EMOTIONALEXPERIENCES ON THEIR SATISFACTION AND WILGọi ngay
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