Factors effecting the use of internet banking in BIDV HCMC
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Factors effecting the use of internet banking in BIDV HCMC
OOUMOPEN university MALAYSIARESEARCH PROJECT(BMBR5103)FACTORS AFFECTING THE USE OF INTERNETBANKING IN BIDV IICMCSTUDENT’S FULL NAMESTUDENT IDINTAKEADV Factors effecting the use of internet banking in BIDV HCMC VISOR’S NAME & TITLE:LE THITHU HANH: 2451954: SEPTEMBER 2012: DR. KHAI NGUYENJanuary, 2014HUTECH LIBRARY 4-TABLE OF CONTENTSABSTRACT............................................................1CHAPTER I: INTRODUCTION.............................................21.1Background of the research......... Factors effecting the use of internet banking in BIDV HCMC ..................................31.2The objectives of the research................................41.3Scope of the research.........................Factors effecting the use of internet banking in BIDV HCMC
................51.4Significance of the research..................................51.5Structure of the research.....................................5COOUMOPEN university MALAYSIARESEARCH PROJECT(BMBR5103)FACTORS AFFECTING THE USE OF INTERNETBANKING IN BIDV IICMCSTUDENT’S FULL NAMESTUDENT IDINTAKEADV Factors effecting the use of internet banking in BIDV HCMC .................................... .7..............72.1.1The concept of Internet banking..................................72.1.2The services provided by Internet Banking........................72.1.3 Quality of Service...............................................102.1.4Quality of electronic Factors effecting the use of internet banking in BIDV HCMC services (E-service).......................112.1.5 Quality of Internet Banking Service......................122.1.6 A number of studies on Internet bFactors effecting the use of internet banking in BIDV HCMC
anking services.........122.1.7 The study of the factors that make the quality of online sendees.152.2Introduction of Internet banking services in BIDOOUMOPEN university MALAYSIARESEARCH PROJECT(BMBR5103)FACTORS AFFECTING THE USE OF INTERNETBANKING IN BIDV IICMCSTUDENT’S FULL NAMESTUDENT IDINTAKEADVOOUMOPEN university MALAYSIARESEARCH PROJECT(BMBR5103)FACTORS AFFECTING THE USE OF INTERNETBANKING IN BIDV IICMCSTUDENT’S FULL NAMESTUDENT IDINTAKEADVGọi ngay
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