Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

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Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

^OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT 110GW (BMBR5103)FACTORS INFLUENCING EMPLOYEE’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT HO CHI MINH CITY DE

Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade EPARTMENT OF INDUSTRY AND TRADESTUDENT’S FULL NAMEĨ DO DUC QUOC CUONGSTUDENT ID: GCSVN00015620INTAKE_____ : MAY 2015ADVISOR’S NAME & TITLE: NGUYEN THE

KHAI (DBA)42644HUTECH LIBRARYJJjiL—Advisor’s assessmentAdvisor’s signatureACKNOWLEDEGEMENTS:I would like to express my sincere gratitude to my superv Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

isor Dr. Nguyen The Khai for his guidance and insightful comments on this thesis. I tried my best to finish this research base on the knowledge about

Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

the Business Research Method i had.Ĩ thankful to all of the participants in my survey who have willingly shared their precious time during the process

^OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT 110GW (BMBR5103)FACTORS INFLUENCING EMPLOYEE’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT HO CHI MINH CITY DE

Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade tment of Industry and Trade.....011.2.Research problem statement..................................081.3.Research objective............................

..............081.4.Research scope..............................................092LITERATURE REVIEW...............................................102 Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

.1.Organizational Citizenship Behavior.........................102.2.Person Organization Fit.....................................102.3.Public Service

Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

Motivation...................................112.4.Job Satisfaction............................................132.5.Previous study...................

^OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT 110GW (BMBR5103)FACTORS INFLUENCING EMPLOYEE’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT HO CHI MINH CITY DE

Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade ..........173.2.Research model..............................................173.3.Data collection............................................184FINDIN

GS AND ANALYSIS..........................................21 Factors influencing employees organizational citizenship behavior at ho chi minh city department of industry and trade

^OUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT 110GW (BMBR5103)FACTORS INFLUENCING EMPLOYEE’S ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT HO CHI MINH CITY DE