Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

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Nội dung chi tiết: Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

1OUMOPEN UNIVERSITY MALAYSIA 1GWARESEARCH PROJECT(BMBR5103)Roacnreh ProposalRELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITIESBROKERAGE SERVICE

Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city E QUALITY OF SECURITIES COMPANIES IN HO CHI MINH CITYSTUDENT’S FULL NAME: TRAN TRUONG PHUONG LLNHSTUDENT ID:2449193INTAKE:41030ADVISOR’S NAME & TITLE

: DR NGUYEN PHANNovember 20/3HUTECH LIBRARYeOUMOPEN UNIVERSITY MALAYSIARESEARCH PROJECT(BMBR5103)Research ProposalRELATIONSHIP BETWEEN CUSTOMER SATISF Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

ACTION AND SECURITIESBROKERAGE SERVICE QUALITY OF SECURITIES COMPANIES IN HO CHI MINH CITYSTUDENT’S FULL NAME: TRAN TRUONG PHUONG LINHSTUDENT ID:24491

Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

93INTAKE:41030ADVISOR’S NAME & TITLE : DR NGUYEN PHANNovember 20 Ị 3Advisor’s assessmentAdvisor’s signatureACKNOWLEDGEMENTI would like to express utmo

1OUMOPEN UNIVERSITY MALAYSIA 1GWARESEARCH PROJECT(BMBR5103)Roacnreh ProposalRELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITIESBROKERAGE SERVICE

Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city n Securities companies in Ho Chi Minh City who provided me all useful information and also supported me during the process.My gratitude also goes to a

ll respondents for their time and willingness to participate in this study.Finally, my heartfelt thank is especially for my leader Mr. Lang and my fri Relationship between customer satisfaction and securities brokerage service quality of securities companies in ho chi minh city

ends fortheir motivation and supports during my academic course.ABSTRACT

1OUMOPEN UNIVERSITY MALAYSIA 1GWARESEARCH PROJECT(BMBR5103)Roacnreh ProposalRELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND SECURITIESBROKERAGE SERVICE