Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING C Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksCUSTOMERVALUE -EVIDENCE FROM VIETNAMESE COMERCIAL BANKSID: 21120004MASTER OF BUSINESS (Honours)Ho Chi Minh City - Year 2014UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING CUSTOMERVALUE -EVIDENCE FROM Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks VIETNAMESE COMERCIAL BANKSID: 21120004MASTER OF BUSINESS (Honours)SUPERVISOR: Dr. PHAM NGOC THUYHo Chi Minh City - Year 2014iACKNOWLEDGEMENTAl the fiLuận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
rst of my thesis, I would like lo thank all people who made this thesis possible and an unforgettable experience for my studying. Especially. I would UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING C Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksposal to thesis report. I really appreciate her patience during the whole instructing process for me to be able to complete this study despite some location difficulties.Besides, I would like to thank my friends include my classmates, my co-workers and others whom encouraged and support me completed Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks this thesis. Completing this work would have been all the most difficult were it not for the support and friendship provided by the all of those membLuận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
ers.Last but not the least; I would like to thank my family. I also wish thank all people who spent through their time and generous support made this UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING C Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksts and sen ices has developed strongly in recent years, to be delivered to customers quickly, online. 24 consecutive hours per day and 7 days per week. These services do not depend on space and time, through electronic distribution channels and internet access device such as a computer terminal. ATM Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks. POS. telephone, mobile phone ... (e-banking senices).There are many research that investigated the impact of web site design on users' behavior or tLuận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
he web layout effects on consumer behavior in the context of web retail banking. However, similar studies on banking website in Viet Nam are still limUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING C Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksmarket, there is a specific market Vietnam.The study was carried out with 2 stages, preliminary research to discover, edit and perfect scale of concepts in study's context of research through sun eying 20 clients and professionals. Main research is done formally through surveys 250 customers who are Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks using banking website in Vietnam.The results of the data analysis contributes to the body of knowledge by demonstrating the above factors are criticaLuận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banks
l in creating customer perceived value in a developing country context. The implications of the results form is a good basis for providing practical rUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING C Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksArticle. Database. Ressposiveness. and Discussion.iiiLIST OF TABLETable 3.1: Scales used in the questionnaireTable 4.1: Descriptive Statistics of SampleTable 4.2: Reliability analysis resultsTable 4.3: EFA analysis results for the independent variables after handlingTable 4.4: EFA analysis results f Luận văn thạc sĩ UEH resource based view of banking website service in creating customer value evidence from vietnamese comercial banksor the dependent variableUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING CUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessNguyen Xuan HieuRESOURCE - BASED VIEW OF BANKING WEBSITE SERVICE IN CREATING CGọi ngay
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