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Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

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Nội dung chi tiết: Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks AFFECTIVE COMMITMENT- AN EMPIRICAL STUDYIN THE VIETNAMESE BANKSMASTER THESIS OF BUSINESS ADMINISTRATION SUPERVISOR: DR. NCI YEN nil NCI YET QUEHO CHI

MINH CITY - 01/2014UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessHOANG THI KIM KHANHRELATIONSHIP BETWEEN COMMUNICATION SATI Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

SFACTION AND AFFECTIVE COMMITMENT- AN EMPIRICAL STUDY IN THE VIETNAMESE BANKSID: 22110029MASTER THESIS OF BUSINESS ADMINISTRATION SUPERVISOR: DR. NGUY

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

EN THI NGUYET QUEHO CHI MINH CITY - 01/2014Running bead: Relationship between communication satisfaction and affective commitment - an cmpữical study

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banksim Khanh 19*h January. 2014 1SB Research CommitteeRelationship between communication satisfaction and affective commitment - an empirical study in the

Vietnamese banks iiACKNOWLEDGEMENTSI would like to thank my supervisor Dr Nguyen Thi Nguyet Que tor tile guidance, patience and support during my the Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

sis’s writing period.I am also grateful to all 1SB members who helped me with necessary materials and paper submission.I would like to appreciate all

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

my friends and responders for their contribution to my survey.Especially. Ĩ would like to give my special thanks to my family who always encourage me

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks- an empứical study in the Vietnamese banksiiiABSTRACTThe main purpose of this study is figure out the relationship between conununication satisfactio

ns factors (personal feedback, communication climate, horizontal communication, supervisory communication) with affective commitment in Vietnamese ban Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

king industry. These factors are tested in previous studied in the world, and tile previous result indicated that all of them have a positive impact t

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

o commitment. After conducting a research, collecting and analysing 225 employees in many banks in Ho Chi Minh City, the result indicated that first,

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banksunication climate, supervisory communication and horizontal formal communication affects to affective commitment. Third. communication climate is a st

rongest factor contributes to employee affective commitment. Personal feedback and horizontal informal communication do not have influences on affecti Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

ve commitment in Vietnam banking industry.Although having a few limitations, but this study highlights the importance of communication satisfaction in

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

workplace. Tt is necessary for banking managers to develop good relationships with then employees to improve employee affective commitment. The concl

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banksisfaction and affective commitment - an empirical study in the Vietnamese banks ivTABLE OF CONTENTACKNOWLEDGEMENTS ...................................

........iiABSTRACT...................................................iii Luận văn thạc sĩ UEH relationship between communication astisfaction and affective commitment an empirical study in the vietnamese banks

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of Business89*03HOANG THI KIM KIIANTIRELATIONSHIP BETWEEN COMMUNICATION SATISFACTION AND

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