LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
DẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAG LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoiGEMENT TRAINING & CONSULTING, HANOI SCHOOL OF BUSINESS AND MANAGEMENT, VIETNAM NATIONAL UNIVERSITYCHÁT LI ONG DỊCH vụ VÀ MỨC ĐỌ HÀI LÒNG CỦA KHẤC TI HÀNG VỚI CÁC KHÓA ĐÀO TẠO TẠI TRUNG TÂM ĐÀO TẠO VÀ Tư VẤN QUÂN TRỊ, KHOA QUẢN TRỊ & KINH DOANH, ĐẠI HỌC QUÓC GIA HÀ NỘILUẬN VÀN THẠC sỉ QUẢN TRỊ KINH D LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoiOANHHÀ NỘI - 2018ĐẠI HỌC ỌUÓC GIA HÀ NỌI KHOA QUẢN TR| VÀ KINH DOANHNGUYÊN NGÂN HÀSERVICE Ql AL1TY AM) CUSTOMER SAT1S1ATION OI TRAINING PROGRAMS AT THLUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
E C ENTER FOR MANAGEMENT TRAINING & CONSULTING, HANOI SCHOOL OF BUSINESS AND MAN AGEMENT, VIETNAM NATIONAL UNIVERSITYCHÁT LƯỢNG DỊCH vụ VÀ MỨC ĐỌ HÀI DẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAG LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi Quàn trị kinh doanh Mã số: 60 34 01 02LUẬN VĂN THẠC sì QUÀN 1 RỊ KINH DOANHNGƯỜI HƯỚNG DÂN’ KHOA HỌC: TS. TRVNIHT PHƯƠNGIlà Nội - 2018DECLARATIONThe author confirms that the research outcome in the thesis is the result of author's independent work during study and research period and it is not yet LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoipublished in other's research and article.'I lie other’s research result and documentation (extraction, table, figure, formula, and other document) usLUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
ed in the thesis arc cited properly and the permission (if required) is given.Ihe author is responsible in front of the Thesis Assessment Committee, HDẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAG LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoiained huge knowledge, skill and insights from my MBA course. The course raises my capacity of administration and management up to the next level.I declare that this is a true copy of my thesis. The content of this thesis has been approved by the committee of Vietnam National University, I lanoi -Han LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoioi School of Business and Management (HSB). This thesis has not been submitted for a higher degree to any other University or Institution.In order toLUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
finish this project successfully, I have received many helps, supports and guidance from many people who I would like to thank sincerely.f irst of allDẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAG LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoiss assistant team of HCC center, respondents and inlcrv icwccs who allowed me to gather enough data for this research. Finally, I would like to express my thanks to my husband, my family, my colleges and my fellow friends who always stand by me during the past two years and encourages me to keep mov LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoiing from the beginning of my study.Hanoi, date of...../....../.......Nguyen Ngan I laCONTENTABBREVIATION..............................................LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi
....iLIST OF FIGURES..............................................iiLIST OF TABLES..............................................iiiINTRODUCTION.......DẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAG LUẬN văn THẠC sĩ service quality and customer satisfaction of training programs at the center for management training consulting, hanoi school of business and management, vietnam national university hanoi...........3DẠI HỌC QUÓC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANHNGUYỀN NGÂN HÀSERVICE QUALITY AND CUSTOMER SATISFATION OF TRAINING PROGRAMS AT THE CENTER FOR MANAGGọi ngay
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