Ebook Effective human relations (11th edition): Part 2
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Ebook Effective human relations (11th edition): Part 2
LEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2ionships.•Create awareness of till' strong nued people have for encouragement and positive fvcdlwk.•Understand how to use positive reinforcement to improve relationships and reward behavior.•Describe the major barriers to the use of positive reinforcement.•Explain how to reward individual and team p Ebook Effective human relations (11th edition): Part 2erformance.Top Small WorkplacesThe search for a great place to work often focuses on large companies such as American Express. Procter & Gamble, or FeEbook Effective human relations (11th edition): Part 2
dEx. But many small businesses and nonprofits have developed workplace environments and cultures that rival—or even outshine—the big companies. Each yLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2p://www. wimringwnrkplaees. org}.New Belgium Brewing Company, based in Fort Collins, Colorado, is a recent recipient of the Top Small Workplace award. The company was founded by a husband and wife team that wanted to minimize the company's footprint on the planet. They have created a workplace where Ebook Effective human relations (11th edition): Part 2 employees enthusiastically support the company's environmental cause. The company gives employees many ways to be environmentally conscious at work aEbook Effective human relations (11th edition): Part 2
nd in their free time. Each New Belgium employee IS given a cruiser bicycle after one year of employment and is encouraged to commute by bike. An on-sLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2own about 32 percent of New Belgium through a stock-ownership plan. The company has embraced open book management practices that include monthly meetings where employees review the company's financial statements.209210 Part 3 Personal Strategies for Improving Human RelationsCcutNf :l N».v8:ljir 8:.v Ebook Effective human relations (11th edition): Part 2r;, f;-. C:lre, XTIh- IHVIUTS of New Belgium Brewing fEbook Effective human relations (11th edition): Part 2
developing an exemplary workplace. Ihe company rccog-IHZVN •■mployrx'N III .1 variety of ways. After one v<’ar of employ merit, employers ns vive a nLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2llins "mother ship" location. To encourage the feel of a close-knit community, New Belgium holds monthly videoconference meetings for all employees. These meetings keep employees up to date on new developments and provide an opportunity for input.Recipients of the Top Small Workplaces award have sev Ebook Effective human relations (11th edition): Part 2eral things in common. These firms create an environment where employees enjoy coming to work and feel appreciated. They realize that when you put theEbook Effective human relations (11th edition): Part 2
employee first, the customer wins. Worker contentment is an important key to excellence in customer service. The founders create a culture (see FigurLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2nd group behavior. Energy can be defined as the capacity for work, or the force that helps us do things with vitality and intensity. The chapter examines the importance of encouragement, the power of positive feedback, various types of positive reinforcement, and the reasons why many people have dif Ebook Effective human relations (11th edition): Part 2ficulty expressing positive thoughts and feelings. A section of the chapter is devoted to awards and incentive programs that a variety of organizationEbook Effective human relations (11th edition): Part 2
s use.Chapter 10: Building Stronger Re...„....w.............. ____________FIGURE 10.1 lop Small Workplaces CultureTeam Building LeadershipOrganizationLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2s physically and mentally demanding.How Positive Energy Contributes to Improved Interpersonal RelationshipsThroughout recent periods of great uncertainty and turbulence, negative energy became a powerful force. Many people went to work everyday wondering if they would be the next victim of a merger, Ebook Effective human relations (11th edition): Part 2 buyout, downsizing effort, or business closing. Some wondered if they would be able to cope with rapid technological changes. Stressful working condiEbook Effective human relations (11th edition): Part 2
tions caused by rising productivity demands and long hours can also be the source of negative energy. In a negative, stressful work climate, these preLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2 energy, which results in greater strength of will, increased optimism, and higher employee productivity'.It is positive energy that helps US cope with disappointments, uncertainty, and work that is physically and mentally demanding. In the presence of positive energy, people feel uplifted, encourag Ebook Effective human relations (11th edition): Part 2ed, and empowered. Positive energy helps US remain balanced in a work environment that is increasingly characterized by change and uncertainty.212 1’aEbook Effective human relations (11th edition): Part 2
rt 3 Personal Strategics for Improving Human Relations’THEY SAVE ALL OF THEIR ENERGY FOR QUITTING TIME?Energy: An Important Force in Our LivesJudith OLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2 it is the "get-up-and-go," the stamina that gets you through the day. Energy comes lo ILS from food, exercise, sleep, and subtle forces that penetrate and surround our bodies. Envision energy as having one of two qualities: either positive or negative. Positive energy is supportive, loving, and nur Ebook Effective human relations (11th edition): Part 2turing. Negative energy is fearful, judgmental, and depicting. How you respond to people and places determines, to a large degree, your energy level.Ebook Effective human relations (11th edition): Part 2
Dr. Orloff makes an interesting observation regarding the impact of relationships on our energy level: "Each millisecond of our relationships is goverLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relati Ebook Effective human relations (11th edition): Part 2Positive EnergyLEARNING OBJECTIVESAfter sludying C.luiỊiler '10, ỵ«u will be. able Io•Describe how positive energy <'<>rilril»ilt*s l<> improved intcipcrsonal relatiGọi ngay
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