Information systems outsourcing
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Information systems outsourcing
Information Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcingGlobal ChangesSecond EditionWith 55 Figures and 71 TablesSpringerProfessor Dr. Dr. Rudy Hirschheim E.J. Ourso College of Buisness Louisiana State University Baton Rouge, LA 70803 USAProfessor Dr. Armin HeizlDr. Jens DibbernUniversităt MannheimLehrstuhl fur ABWL und WirtschaftsinformatikSchloss s 220 Information systems outsourcing68131 MannheimGermanyISBN-10 3-540-34875-1 2nd ed. Springer Berlin Heidelberg New York ISBN-13 978-3-540-34875-7 2nd ed. Springer Berlin Heidelberg NeInformation systems outsourcing
w York ISBN 3-540-43103-9 1st ed. Springer-Verlag Berlin Heidelberg New YorkLibrary of Congress Control Number: 2006928425This work is subject to copyInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcingllustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9,196$, in its current version, and permission for use mu Information systems outsourcingst always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law.Springer is part of Springer Science+BusinessInformation systems outsourcing
Mediaspringer.como Springer-Verlag Berlin Heidelberg 2002, 2006The use of general descriptive names, registered names, trademarks, etc. in this publiInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcingherefore free for general use.Production: LE-TÈX Jelonek, Schmidt & Vộckler GbR, LeipzigCover-design: Erich Kirchner, HeidelbergSPIN 1176952143/3100 YL -543210Printed on acid-free paperPrefaceFour years have been passed away since lhe first edition of this book has been published. While certain key Information systems outsourcingissues on IS sourcing like determinants and application service provision have become more mature from an academic and industry perspective, additionaInformation systems outsourcing
l topics have arisen on the horizon. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcingectives, and global challenges. In addition to classical themes like Sourcing Determinants (Part I), Relationship Aspects (Part II), and Experiences (Part 111), we felt it worthwhile to add three new parts. Ihey cover information systems outsourcing from a Vendor and Individual Perspective (Part IV) Information systems outsourcing, Application Service Providing (Part V) as well as Offshoring and Global Outsoucing (Part VI). Again we have thoughtfully tried to arrange a compilatInformation systems outsourcing
ion of contemporary outsourcing research as a primer and a platform for scientific discourse.In contrast to the first edition, this book is not the ouInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcingcing of Information Services will take place 2007 in Heidelberg, Germany, it may be considered as an epilogue for further interactions and discussions. The book is dedicated to all academics and Students in the field of Information Systems as well as to corporate executives and professionals who see Information systems outsourcingk a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.We would like to thank all the authors for theirInformation systems outsourcing
contributions and cooperation. It has been a pleasure to work with you. Our special thanks go to Jens Gehbauer for his support in crafting the manuscrInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and G Information systems outsourcing. We hope you find the reading of this second edition to be as valuable and insightfill as in the first edition.Rudy 1 lirschheimBaton Rouge, LouisianInformation Systems OutsourcingRudy HirschheimArmin Heinzl • Jens Dibbern(Editors)Information SystemsOutsourcingEnduring Themes,New Perspectives and GGọi ngay
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