Doctor of philosophy in education management
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Doctor of philosophy in education management
REPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education managementrtationSubmitted to Bulacan State University In Partial Fulfillment of the Requirements for the Degree ofDOCTOR OF PHILOSOPHY IN EDI CATION MANAGEMENTByPHAM DINH SACID: BCC12043641640ABSTRACTAfter over 20 years of socialization 111 Higher Education. Vietnam got some achievements in provide education Doctor of philosophy in education managemental chances for learners However, until now. there have been few of private universities accepted by society. Most of them are trying day by day for suDoctor of philosophy in education management
rvival due to lack of students. Nowadays, education considered as business industry globally. If so. university is service provider and student is theREPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education managementraining quality and student satisfaction. Hence, this research was conducted to investigate determinant factors of training service quality affected on student satisfaction. The objectives of this study are: (1) To measure and access service quality of private universities in Southern economic regio Doctor of philosophy in education managementn. (2) To explore determinants of Student satisfaction toward Service quality in Higher education, and (3) To recommend some solutions for service quaDoctor of philosophy in education management
lity improvement in Higher Education This research aimed to extend and verify the HEdPERF model developed by Ferdaus (2005) 111 case of Vietnam. The fREPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education managementacadenucs, Reputation. Academic. Selection, and Student rights. Practical implications: The results drawn out from this research will be helpfill for private university to improve Its quality 111 Higher education and service in severe market as education, which accepts the existence of highly qualif Doctor of philosophy in education managementied universities.Keywords: Student satisfaction. Service quality in Higher education. Private University. HEdPERF. Education ManagementiiiACKNOWLEDGEMDoctor of philosophy in education management
ENTCompletion of this doctoral dissertation was possible with the support of several people. I would like to express my sincere gratitude to all of thREPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education managementment I received tliroughout the research work. Tins feat was possible only because of the unconditional support provided by Sir. A person with an amicable and positive disposition. Sil has always made himself available to clarify my doubts despite his busy schedules and I consider It as a great oppo Doctor of philosophy in education managementrtunity to do my doctoral programme under his guidance and to learn from his research expertise. Thank you Sir. for all your help and support. Some faDoctor of philosophy in education management
culty members of the Dongnai University of Tecluiology have been very kind enough to extend their help at various phases of this research, whenever I REPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education managementgestions and concise comments on some of the research papers of the thesis. My colleague-Vu Thinh Truong has extended his support 111 statistical data analysis and I thank them for their contributions.Iam myself showing my deepest thanks to Victoria p. Valenzuela. D.P.A - Dean of the Graduate School Doctor of philosophy in education management Bulacan State University. friends who support and create advantageous conditions for me to study and complete this dessertation.Last but not least. IDoctor of philosophy in education management
would like to give my special thanks to my family whose patient love enabled me to finish this work.Dong Nai / January. 2014.Pham Dinh SacivTABLE OF REPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education management...............................iiABSTRACT...........................................................iiiACKNOWLEDGEMENT.....................................................ivTABLE OF CONTENTS....................................................VLIST OF TABLES........................................... Doctor of philosophy in education management.........viiiLIST OF FINGURES....................................................ixLIST OF FINGURES...................................................Doctor of philosophy in education management
.ixCHAPTER 1: THE PROBLEM AND ITS BACKGROUND............................11.1.Introduction................................................11.2.Problem REPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisser Doctor of philosophy in education management................................3REPUBLIC OF THE PHILIPPINESBULACAN STATE UNIVERSITYIMPROVING SERVICE QUALITY FOR PRIVATE UNIVERSITIES IN SOUTHERN KEY ECONOMIC REGION OF VIETNAMDisserGọi ngay
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