Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty
Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUT Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyaltyTATIONON CUSTOMER SATISFACTION ANDLOYALTYMASTER OF BUSINESS (Honours)Ho Chi Minh City-Year 2016UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUTATIONON CUSTOMER SATISFACTION ANDLOYALTYID:22130056MAST Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyaltyER OF BUSINESS (Honours)SUPERVISOR: Dr.PHAM NGOCTHUYHo Chi Minh City-Year 2016ACKNOWLEDGEMENTSThe completion of this thesis is a remarkable achieve inLuận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty
my life. It has been several months and required a great effort for the research. I would like to express my gratitude to all ISB staffs that supportUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUT Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyaltyily, my colleagues and my classmates helped me to completing this thesis.Especially, I would like to give my special thanks to Doctor Pham Ngoc Thuy for supporting and guiding me with this research.STATEMENT OF AUTHENTICATION(Candidate Certificate)I certify that the work in the thesis entitled "The Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyaltyimpact of loyalty program's service quality and store reputation on customer satisfaction and customer loyalty" is the result of my OUT! research andLuận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty
has not been submitted for a higher degree to any universify or institution other than International School of Business (ISB)I also certify that the tUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUT Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyaltymber 2015Dang Bich PhuongiiTABLE OF CONTENTS ACKNOWLEDGEMENT.......................................................iSTATEMENT OF AUTHENTICATION..........................................iiTABLE OF CONTENTS...................................................iiiLIST OF FIGURES........................... Luận văn thạc sĩ the impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty............................VUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUTUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDang Bich PhuongTHE IMPACT OF LOYALTY PROGRAM'SSERVICE QUALITY AND STORE REPUTGọi ngay
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