Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

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Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessInterna Bon*' 5

Luận văn thạc sĩ work overload in card business team at bidv – phu my branchAM AT BIDV - PHU MY BRANCHMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City- Year 20181UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School o

f BusinessHO CAM CHIWORK OVERLOAD IN CARD BUSINESS TEAM AT BIDV-PHU MYBRANCHMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: DR.PHAN THI MINH THUHo Chi Mi Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

nh City - Year 20182Executive summaryThe global trend and constant changes in service which makes companies change endlessly including banks, especial

Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

ly in Tan Thanh district where banks compete intensely.The purpose of thesis is that finding the reason of late debit card issuing problem in BIDV - P

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessInterna Bon*' 5

Luận văn thạc sĩ work overload in card business team at bidv – phu my branchhu My branch in recent years. Basing real human resource status of the branch and interviews with managers and staff, transferring staff from other de

partments to card business team is the best reasonable solutionAcknow ledgeinentsI would like to acknowledge all people who supported me during my stu Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

dies without whom I could not finish my thesis.I would especially thank to my supervisor Professor Phan rhi Minh I hu for her advice and guidance, wit

Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

hout her help my thesis could not be completed in right way.I also would my thankfulness to my colleagues at BIDV - Phu My branch for the continuous s

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessInterna Bon*' 5

Luận văn thạc sĩ work overload in card business team at bidv – phu my branch....................................................3LIST OF FIGURES:....................................................................41.Introducti

on.....................................................................51 1 Background of Joint stock commercial Bank for Investment and Development o Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

f Vietnam (BIDV).51.2Background of BIDV-Phu My branch and card team.................................52.Symptoms.......................................

Luận văn thạc sĩ work overload in card business team at bidv – phu my branch

...............................................72.1Compared with branches of BIDV system in Southern essential economic zone (not includingbranches in

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessInterna Bon*' 5

Luận văn thạc sĩ work overload in card business team at bidv – phu my branchential economic zone (not including branches in Ho Chi Minh city)..................................................................10

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessInterna Bon*' 5