29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
MINISTRY OF FINANCE ACADEMY OF FINANCENGUYEN THICHICQ55/51.04GRADUATION THESISTOPIC:CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVECUSTOMER SERVICE 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL E AT LA BATISSE HANOI HOTEL’Major: English for Finance and AccountingStudent Code: 17522202010101Lecturer: Dr. Tran Thu HoaiHA NOI-20211DECLARATION1 hereby declare (hat this dissertation is a presentation of my original research work and has not been submitted before to any institution for assessmen 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL t purposes.Furthermore, I have acknowledged all sources used and have cited these in the reference section.2ABSTRACTIn any field of business activitie29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
s, taking care of customers during die sales process and taking care of customers after the sale is indispensable, greatly contributing to the successMINISTRY OF FINANCE ACADEMY OF FINANCENGUYEN THICHICQ55/51.04GRADUATION THESISTOPIC:CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVECUSTOMER SERVICE 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL ways changing, what is considered good today may not be considered good by tomorrow's standards, the role of the customer to the company is extremely important. Customers can bring prosperity to the company and can also bring the company down. Companies need to view their customers as a financial as 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL set that needs to be managed and maximized just like any other asset. Customers are one of the company’s most important assets and moreover their valu29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
e is not even found in the company's book records. That is the reason why I made the topic: “Current situation and solutions to further improve customMINISTRY OF FINANCE ACADEMY OF FINANCENGUYEN THICHICQ55/51.04GRADUATION THESISTOPIC:CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVECUSTOMER SERVICE 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL learn valuable experiences in business activities at the hotel and contribute solutions to improve and promote the hotelcustomer care.3TABLE OF CONTENTSDECLARATION...................................................................IABSTRACT............................................................ 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL .........IITABLE OF CONTENTS...........................................................IllACKNOWLEDGMENTS.............................................29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL
.................VIINTRODUCTION..................................................................1CHAPTER 1: RATIONALE FOR CUSTOMER AND CUSTOMER CARE.MINISTRY OF FINANCE ACADEMY OF FINANCENGUYEN THICHICQ55/51.04GRADUATION THESISTOPIC:CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVECUSTOMER SERVICE 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL .1.2.Classification of customers......................................41.1.2.1.Based on the relationship with the business...................41.1.2.2.Based on business loyalty.....................................4 29 CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVE CUSTOMER SERVICE AT LA BATISSE HANOI HOTEL MINISTRY OF FINANCE ACADEMY OF FINANCENGUYEN THICHICQ55/51.04GRADUATION THESISTOPIC:CURRENT SITUATION AND SOLUTIONS TO FURTHER IMPROVECUSTOMER SERVICEGọi ngay
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