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Ebook Fundamentals of management: Essential concepts and applications - Part 2

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Ebook Fundamentals of management: Essential concepts and applications - Part 2

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

Ebook Fundamentals of management: Essential concepts and applications - Part 2 and the factors thatinfluence it p. 233LEARNING OUTCOMES9.3k9.2Explain the role that attitudes play in job performance, p. 224k9.5Discuss learningDis

cuss contemporary issues in OB.p.240Describe 1 different personality theories, p 227rtheories and their relevance in shaping behavior.p.237Employees F Ebook Fundamentals of management: Essential concepts and applications - Part 2

irst■‘Employees first." That’s the most important and crucial cultural value that HCĨ. Technologies CEO Vineet N'ayar believes will take his company i

Ebook Fundamentals of management: Essential concepts and applications - Part 2

nto the future.1 Although most managers think that customers should come first. Nayar’s philosophy is that employee satisfaction needs lo be the lop p

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

Ebook Fundamentals of management: Essential concepts and applications - Part 2 ent, and technology consulting. Luring and keeping top talent is one of the challenges HCI. faces. And at its size, it doesn't have the atmosphere of

a fun and quirky start-up.Pan of that "employee first" philosophy is a no-layoff policy, which was difficult to uphold during the pressures of the eco Ebook Fundamentals of management: Essential concepts and applications - Part 2

nomic downturn. Like its competitors. HCL had excess employees and had suspended raises. But HCL kept its promise and didn’t lay off any HCLile (Nayar

Ebook Fundamentals of management: Essential concepts and applications - Part 2

’s name for HCL employees). As business has picked up. however, employees begin looking al competitors’ job offers. During the first quarter alone of

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

Ebook Fundamentals of management: Essential concepts and applications - Part 2 ill not go as far as Vineet Nayar to promote employee satisfaction, many organizations are concerned with the attitudes of their employees. Like him,

they want to attract and retain employees with the right attitudes and personality. They want people who show up and work hard, get along with coworke Ebook Fundamentals of management: Essential concepts and applications - Part 2

rs and customers, have good attitudes, and exhibit good work behaviors in other ways. But as you're probably already aware, people don’t always behave

Ebook Fundamentals of management: Essential concepts and applications - Part 2

like that “ideal” employee. They job hop at the first opportunity or they may post critical comments in blogs. People differ in their behaviors and e

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

Ebook Fundamentals of management: Essential concepts and applications - Part 2 coworkers behave in ways that prompted you to wonder: Why did they do that? In this chapter, we look at four psychological aspects -attitude^, persona

lity, perception, and learning—and demonstrate flow these things can help managers understand the behavior of those people with whom they haw to work. Ebook Fundamentals of management: Essential concepts and applications - Part 2

We cundude till! diapter by locking at contemporary trehavioral issues facing managers.WHAT ARE THE FOCUS AND GOALS OF ORGANIZATIONAL BEHAVIOR?Identi

Ebook Fundamentals of management: Essential concepts and applications - Part 2

fylhe locus andgoals of

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

PART 4LEADINGCHAPTER Foundations of Individual BehaviorVIdentify' the focus and goals ofVorganizational r behavior (OB) k p. 222kr Doscriboperception

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