Ebook Guide to supply chain management: Part 2
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Ebook Guide to supply chain management: Part 2
Chapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 helps you to understand the importance of reverse logistics, its drivers and key players. Second, the return process will be discussed in detail and different return business models will be depicted. Third, it will explore a strategic outlook of returns, along with examples from different industry Ebook Guide to supply chain management: Part 2 sectors. This will include trends in reverse logistics and the golden rules to improve returns performance will be highlighted. This chapter concludesEbook Guide to supply chain management: Part 2
with a case study of best practice on recycling operations within the company Wincanton.Having read this chapter you will be able to:•Explain what thChapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 ness models of ownership•Recognise industry trends and their implication for return6.1Introduction to ReturnReturn describes the process of returning logistics for goods, packaging material and transport equipment. This encompasses customers, retailers, manufacturers and suppliers. In the SCOR model Ebook Guide to supply chain management: Part 2 , return can be found al each interface between supplychain partners, all the way from the suppliers' supplier to the customers’ customer.In the supplEbook Guide to supply chain management: Part 2
y chain examples discussed in the previous chapters, the focus was on moving goods downstream to meet customer demand. Now. in the return supply chainChapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 often used in conjunction with returns management in supply chain literature. “Going the wrong way on a one-way street" (Lambert and Stock 19X1: 19) was one of the first definitions of RL. Although organisations use these terms differently, we will use return and reverse logistics interchangeably in Ebook Guide to supply chain management: Part 2 this chapter. Reverse logistics can be further defined as:c. Scott el al.. Guide to Supply Chain Management,91926 Guide 10 Return in Supply Chain ManEbook Guide to supply chain management: Part 2
agement.. .The reverse process of logistics (Krumwiede and Shcu 2002: 326).. .An organisation’s management of material resources obtained from customeChapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 lue or to ensure product disposal (Schatteman 2003: 267)The above staled definitions represent the traditional view on reverse logistics where the emphasis lies on the backward supply chain. A more holistic and modern definition would also include processes and activities to avoid returns, to reduce Ebook Guide to supply chain management: Part 2 materials in the forward supply chain (so that fewer materials How back) and to ensure the possible reuse and recycling of materials.Drawing on the EEbook Guide to supply chain management: Part 2
uropean Working Group for Reverse Logistics’ definition, we define reverse logistics as:The process of planning, implementing and controlling backwardChapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 e term “green logistics” is often mentioned in conjunction with reverse logistics (sec Fig. 6.1).Whilst those two terms overlap there are certain areas and activities that are more associated with reverse or green logistics respectively (Rogers and Tibben-Lembke 2001). Whereas RL is mostly commercia Ebook Guide to supply chain management: Part 2 lly oriented, green logistics summarises logistics activities that are primarily motivated by environmental considerations. These environmental considEbook Guide to supply chain management: Part 2
erations could result in designing products with waste-reduced packaging. Also practices and technologies that lead to lower levels of co2 and noise eChapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Ebook Guide to supply chain management: Part 2 ig. 6.1 Comparison of reverse logistics and green logistics adapted from Rogers and Tibben-Lembke (2001)Reverse logistics•Product returns•Marketing returns•Secondary markets•Recycling•Remanufacturing•Reusable packaging•Packaging reduction•Air & noise emission•Environmental impact of mode selectionGr Ebook Guide to supply chain management: Part 2 een logistics6.1 Introduction to Return93Chapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, it Chapter 6Guide to Return in Supply Chain ManagementAbstract This chapter guides you through the return function of supply chain management. First, itGọi ngay
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