Coping with stress in the card department in BIDV bac lieu branch

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Nội dung chi tiết: Coping with stress in the card department in BIDV bac lieu branch

Coping with stress in the card department in BIDV bac lieu branch

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDO TUONG VICOPING WITH STRESS IN THE CARD DEPARTMENT IN BIDV BAC LIEU BRANCHID

Coping with stress in the card department in BIDV bac lieu branch D: 22130098MASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: Dr. NGUYEN PHONG NGUYENHo Chi Minh City - Year 2016COPING WITH STRESS IN THE CARD DEPARTMENT I

N BIDV BAC LIEU BRANCHACKNOWLEDGEMENTSIt is my proud privilege to release the feeling of my gratitude to person who helped me directly or indirectly t Coping with stress in the card department in BIDV bac lieu branch

o conduct this research project work. I express my heart full indebted and owe a deep sense of gratitude to Dr. Nguyen Phong Nguyen for his sincere gu

Coping with stress in the card department in BIDV bac lieu branch

idance and inspiration in completing this project. 1 am extremely thankful to the director, the staffs and all faculties’ members of BIDV Bac Lieu bra

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDO TUONG VICOPING WITH STRESS IN THE CARD DEPARTMENT IN BIDV BAC LIEU BRANCHID

Coping with stress in the card department in BIDV bac lieu branch s project report but I will be always indebted to them.The project has indeed helped me to explore more knowledgeable, related to my job and I am sure

it will help me in my future’s career.2ContentsL-IST.OF TABLES.........................................................••••••*LIST OF FIGURES-------- Coping with stress in the card department in BIDV bac lieu branch

------------------------------------------------------.6EXCUTTXT SUMMARY..............................................................7CHAPTER 1: INTR

Coping with stress in the card department in BIDV bac lieu branch

ODUCTION.......................................................91. 1Overview the BIDV Bac Lieu branch...........................................91.2Pr

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDO TUONG VICOPING WITH STRESS IN THE CARD DEPARTMENT IN BIDV BAC LIEU BRANCHID

Coping with stress in the card department in BIDV bac lieu branch ituation of BIDV Bac Lieu branch and competitors........14CHAPTF.R 2: PROBLEM IDENTIFICATION...........................................162.1Problem Id

entification.....................................................162.2 Impact of stresslojob-performance202.3Possible causes lead to stress among staf Coping with stress in the card department in BIDV bac lieu branch

fs in the card department.........232.4_Workplace environment......................................................252.5Role conflict, role ambiguity

Coping with stress in the card department in BIDV bac lieu branch

and managers do not motivate their employees.272.6Work overtime and overload.................................................29CHAPTER 3: SOLUTION AND

UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDO TUONG VICOPING WITH STRESS IN THE CARD DEPARTMENT IN BIDV BAC LIEU BRANCHID

Coping with stress in the card department in BIDV bac lieu branch native 1..................................................333.1-2__The.alternative 2::::............................3.2Action plan....................

............................................373.3Research methodology.......................................................393.4Guideline............ Coping with stress in the card department in BIDV bac lieu branch

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UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessDO TUONG VICOPING WITH STRESS IN THE CARD DEPARTMENT IN BIDV BAC LIEU BRANCHID