(LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
(LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEH0«MCCMMmaOnInterrubCfMl ••chonl ofHuynh Minh PhuongFRONT LINE STAFF TURNOVE (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel ER& RETENTION AT MAJESTICSAIGON HOTELMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - 2019UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessHuynh Minh PhuongFRONT LINE STAFF TURNOVERAND RENTENTION AT MAJESTIC SAIGON HOTELMASTER OF BUSINESS ADMINISTRATIONSUPERVISOR: Dr. NGUYE (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel N THI MAI TRANGHo Chi Minh City - 2019EXECUTIVE SUMMARYThe most important feature of the hospitality sector is that It is based on human element and i(LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
t is labor intensive. Since one of the competitive advantages of a hotel business is the customer senice. it is crucial to manage Its people assets. TUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEH0«MCCMMmaOnInterrubCfMl ••chonl ofHuynh Minh PhuongFRONT LINE STAFF TURNOVE (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel ff leaving as opposed to the ongoing growth of tourism industry and important extension of job possibilities in Ho Chi Minh City It is demanding for hotel Itself to attract and retain qualified experts. Reducing the rate of staff leaving and keeping them involved in activities is the option to lesse (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel n economic losses and maintain competitiveness.This thesis aims at investigating the causes of Majestic hotel’s present changes in front office person(LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
nel. A qualitative research methods via in-depth interviews with the objective 0Í' gaining preliminary perception 0Í' human resource management at MajUNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEH0«MCCMMmaOnInterrubCfMl ••chonl ofHuynh Minh PhuongFRONT LINE STAFF TURNOVE (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel research along with some recommendations for the hotel and management board to improve turnover rate in the hotel.3ACKNOWLEDGEMENTA completed study would not be done without any assistance. Therefore. I gratefully give acknowledgement to all who supported me during the time of doing this research.Fi (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel rst of all. a special thanks to my supervisor - Professor Nguyen Thi Mai Trang for all valuable guidance, without her advice this could not have been(LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel
possible.I also would like to show my gratitude to my colleagues at work and my friends for a continuous support. I also send my sincere thankfulness UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEH0«MCCMMmaOnInterrubCfMl ••chonl ofHuynh Minh PhuongFRONT LINE STAFF TURNOVE (LUẬN văn THẠC sĩ) front line staff turnover retention at majestic saigon hotel .....................................................4LIST OF TABLES...........................................................6UNIVERSITY OF ECONOMICS HO CHI MINH CITYInternational School of BusinessUEH0«MCCMMmaOnInterrubCfMl ••chonl ofHuynh Minh PhuongFRONT LINE STAFF TURNOVEGọi ngay
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