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(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

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Nội dung chi tiết: (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city RSHIP BEHAVIORS IN AFFECTIVE EMPLOYEE ENGAGEMENT: AN EMPIRICAL STUDY IN THE TWO INDUSTRIES OF RETAIL AND FINANCIAL SERVICES IN HCM CITYSubject: Master

of Business AdministrationCode: 60.34.01.02MASTER THESIS OF BUSINESS ADMINISTRATIONSUPERVISOR: TS. NGUYEN HUU LAMHOC HI MINH CITY-20121The Role of Tr (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

ansformational Leadership Behaviors in Affective Employee Engagement: An empirical study in the two industries of retail and financial sen-ices in Ho

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

Chi Minh CityABSTRACTAccording to many previous studies, the effective leaders are one of the most important factors in engaging the employees to the

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city efits, rhe purpose of this study was to investigate the relationship between transformational leadership behaviors and affective employee engagement a

nd to examine their impact on employees' level of affective engagement in private and foreign-owned companies in I Io Chi Minh City. Total participant (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

s in the research were 320 full-time employees from the industry- of retailing and financial services in Ho Chi Minh City. The majority of employees h

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

ave worked in private organizations (55.3%) and followed by forcign-owned companies (44.7%): in financial services (53.4%) and in retail industry (46.

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city ce behaviors and individual consideration have significant and positive correlations with affective employee engagement. Among the independent variabl

es, individual consideration is found to be the most important factor in driving affective employee engagement.The research results have contributed t (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

o the literature and provided more evidences for the managers in their decisions of their workforce planning. However, the sample for the research is

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

still limited due to the application of convenient sampling method and sun eyed only in Ho Chi Minh City. Therefore, the generalization is not2so high

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city e study. All the restrictions will motivate the next researchers in this interesting topic.3ACKNOWLEDGEMENTSI am deeply gratefill to my advisors. Dr.

Nguyen Huu Lam and Dr. Nguyen Dinh Tho for the guidance and comments through the process of completing tins thesis. Without the support and encouragem (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

ent from Dr. Lam and Dr. Tho. the thesis might not be possible in meeting the requirements and expectations of the research.1 also extend my thanks my

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

classmates in sharing with me the ideas; store managers in Crescent Mall in district 7 and MBA students at the University of IICMC Economics in filli

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city e the program. Most of all. I would like to be grateful to my Buddha for giving me good health, optimism and strength to finish the study.4TABLE OF CO

NTENTSABSTRACT....................................................1ACKNOWLEDGEMENTS............................................3TABLE OF CONTENTS..... (LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

......................................4CHAPTER ONE: INTRODUCTION...................................81.1BACKGROUND OF THE STUDY........................

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city

.......81.2STATEMENT OF THE PROBLEM.............................101.3OBJECTIVES OF THE STUDY..............................111.4RESEARCH QUESTIONS.....

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

(LUẬN văn THẠC sĩ) the role of transformational leadership behaviors in affective employee engagement, an empirical study in the two industries of retail and financial services in HCM city 7STRUCTURE OF THE STUDY...............................13

MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF ECONOMICS HO CHI MINH CITY -----------------if) <05.HUYNH NGOC DƯYTHE ROLE OF TRANSFORMATIONAL LEADER

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