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(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

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Nội dung chi tiết: (LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

ỊUNIVERSITY OF ECONOMICSHO CHI MINH CITY VIETNAMINSTITUTE OF SOCIAL STUDIES THE HAGUE THE NETHERLANDSVIETNAM - NETHERLANDS PROGRAMME FOR M.A IN DEVELO

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration OPMENT ECONOMICSVIETNAM BANKING SERVICEIQUALITY IN TREND OFỊINTERNATIONAL INTEGRATIONIA STUDY IN COMMERCIAL BANKS IN HO CHI MINH CITY IA thesis submit

ted in partial fulfilment of the requirements for the degree ofMASTER OF ARTS IN DEVELOPMENT ECONOMICSAU BAO HOANG ANHAcademic Supervisor:NGUYEN MINH (LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

KIEUHO CHI MINH CITY, October 2011STUDENT DECLARATION1 confirm that this research titled “Vietnam banking service quality in trend of international in

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

tegration- a study in commercial banks in Hochiminh city” is my own work. I hereby declare all of the detailed content of this research is the process

ỊUNIVERSITY OF ECONOMICSHO CHI MINH CITY VIETNAMINSTITUTE OF SOCIAL STUDIES THE HAGUE THE NETHERLANDSVIETNAM - NETHERLANDS PROGRAMME FOR M.A IN DEVELO

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration ed.I bear full responsiveness for commitments.Hochiminh city, October 2011Au Bao Hoang AnhACKNOWLEGEMENTIn order to accomplish this thesis, apart from

my own efforts, first of all, 1 would like to express my sincere gratitude to my supervisor Associate Professor .PhD, Nguyen Minh Kieu, for his great (LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

guidance, helpful advice and encouragement during the whole process of my study.I also would like to express my gratitude to professors, tutors of Ec

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

onomics University in general and of Vietnam - Netherlands Programme in particular who have delivered valuable experiences, knowledges, assistance and

ỊUNIVERSITY OF ECONOMICSHO CHI MINH CITY VIETNAMINSTITUTE OF SOCIAL STUDIES THE HAGUE THE NETHERLANDSVIETNAM - NETHERLANDS PROGRAMME FOR M.A IN DEVELO

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration incerely thank classmates of Vietnam - Netherlands master programme course 15 and colleagues at Vietnam Eximbank in supporting me their best to comple

te this thesis.Finally, 1 would like to thank domestic and foreign banks’ customers for their cooperation and to share experiences and opinions.My dee (LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

p thanks to all of you!Au Bao Hoang AnhIlochiminh City, October 2011TABLE OF CONTENTSLIST OF FIGURES.............................................iLIST

(LUẬN văn THẠC sĩ) vietnam banking sevice quality in trend of international integration

OF TABLES.............................................iiABSTRACT..................................................iii

ỊUNIVERSITY OF ECONOMICSHO CHI MINH CITY VIETNAMINSTITUTE OF SOCIAL STUDIES THE HAGUE THE NETHERLANDSVIETNAM - NETHERLANDS PROGRAMME FOR M.A IN DEVELO

ỊUNIVERSITY OF ECONOMICSHO CHI MINH CITY VIETNAMINSTITUTE OF SOCIAL STUDIES THE HAGUE THE NETHERLANDSVIETNAM - NETHERLANDS PROGRAMME FOR M.A IN DEVELO

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