unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

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unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessTRÀN CAO MAI TRÂMSOLUTION TO IMPROVE SALES PERFORMANCE OF THRID-PARTY SALES A

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam AGENCY CHANNEL IN HSBC BANK VIETNAMMASTER OF BUSINESS ADMINISTRATIONHo Chi Minh City - Year 2019UNIVERSITY OF ECONOMICS HO CHI MINH C ITY Internationa

l School of BusinessTrần Cao Mai TrâmSOLUTION TO IMPROVE SALES PERFORMANCE OF THRID-PARTY SALES AGENCY CHANNEL IN HSBC BANK VIETNAMMASTER OF BUSINESS unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

ADMINISTRATIONSUPERVISOR: Dr. Lê Thị Thanh XuânHo Chi Minh City - Year 2019TABLE OF CONTEXTSLIST OF FIGURES...........................................

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

..........4LIST OF TABLES......................................................4EXCITIVE Sl'MARY....................................................5A

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessTRÀN CAO MAI TRÂMSOLUTION TO IMPROVE SALES PERFORMANCE OF THRID-PARTY SALES A

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam ovendew............................................81.2HSBC Vietnam background & organization structures.............91.3Ovendew of third-party compa

ny - MOCAP Vietnam Joint Stock Company:. 11CHAPTER 2: PROBLEM ANALYSIS........................................132.1Symptoms of company:............... unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

..........................132.1.1Background of symptoms...................................132.1.2Symptoms analysis....................................

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

....142.2Problem analysis.............................................192.2.1Potential problems 1: Ineffective Project Organization Structures &operat

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessTRÀN CAO MAI TRÂMSOLUTION TO IMPROVE SALES PERFORMANCE OF THRID-PARTY SALES A

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam oor Sales-forces Capacity..........232.3Central problem validation and consequences:.................262.3.1Central problem validation................

...............262.3.2Consequences of central problem:.........................29CHAPTER 3: CAUSE VALIDATION........................................32 unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

3.1Potential causes.............................................323.1.1High-staff turnover rate:................................323.1.2 Lack of salesf

unlicensed solution to improve sales performance of thrid party sales agency channel in HSBC bank vietnam

orces training for agent...................33

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of BusinessTRÀN CAO MAI TRÂMSOLUTION TO IMPROVE SALES PERFORMANCE OF THRID-PARTY SALES A