NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
DUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SE NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL ERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTELMajor : English for TourismSUPERVISOR: MAI LAN THI, M.ASTUDENT: BUI THI PHUONG NGACLASS:K23 NAD7STUDENT CODE: 2320312424DA NANG, 2021GRADUATION THESIS 1 Supervisor: Mai Lan Thi, M.A.ACKNOWLEDGEMENTIn fact, there is no success with NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL out support and help. In the process of completing this graduation paper, I have received a lot of help, guidance and encouragement from teachers, colNN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
leagues, friends and family.Firstly, I would like to express my deep gratitude to my guidance advisor from the Faculty of English of Duy Tan UniversitDUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SE NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL step.Secondly, I would like to express my gratitude to all the teachers who gave me useful knowledge and materials. Not only that, they also inspired and facilitated me during my study and practice at Duy Tan University. That is the important foundation for me to complete this paper in the best way NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL Finally but not least, members of my family give advise and useful life lesson to me.Student: Bui Tlii Phuong NgaCode:2320312424GRADUATION THESIS 2 SuNN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
pervisor: Mai Lan Thi, M.A.STATEMENT OF AUTHORSHIPI declare that this graduation paper has been composed myself, and described my own work, unless othDUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SE NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL hed elsewhere or extracted in the whole or in part from the graduation paper by which have qualified for or been awarded another degree or diploma. No other person’s work has been used without due acknowledgement in the graduation paper. This graduation paper has not been submitted for award of any NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL degree or diploma in any other tertiary- institution.Student: Bui Till Phuong NgaCode:2320312424GRADUATION THESIS 3 Supervisor: Mai Lan Thi, M.A.ABSTRNN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
ACTIn this graduation paper investigates the real situation and provides solutions to improve the service quality of the Reception Department at DananDUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SE NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL evant information about hotel, tourists, etc... from primary and secondary sources, such as textbooks, the Internet, as well as receptionist data and customer reviews of the hotel through my surveys, findings and observations. Based on this information, I will outline some of the characteristics of NN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL the staff, the service, the organizational structure and then propose some suggestions to improve the service quality of Reception Department at the hNN AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
otelStudent: Bui Tlii Phuong NgaCode:2320312424GRADUATION THESIS4 Supervisor: Mai Lan Thi, M.A.ABBREVIATIONSFO: Front OfficeSqm: Square metersDUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SEDUY TAN UNIVERSITYFACULTY OF ENGLISHraoUYTANUNIVERSITYGRADUATION PAPERAN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SEGọi ngay
Chat zalo
Facebook