FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
ĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS TÊN CÔNG TRÌNH:FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID-19: THE CASE OF DANANG HOTELSLĨNH Vực NGHIÊN CỨU: Kinh tếCHUYÊN NGÀNH: Quàn trị kinh doanh và du lịchMã số công trình:.............Đà Nang, tháng 09 năm 2020ABSTRACTDuring the COVID-19 crisis, many hospita FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS lity businesses have staff cutbacks to minimize organizational costs (Hope. 2020). However, they are likely to face the risk of lacking a qualified woFACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
rkforce which is vital for them to quickly bounce back and develop after the crisis (Shira & Associates. 2020) . Indeed, due to the challenges of the ĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS understanding of factors affecting employees’ turnover intentions in this crisis has increasingly drawn attention from researchers in the hospitality industry (Anvaria, .lianlub. & Chermahini, 2014: Lee, Huang. & Zhao, 2005).Despite the growing importance of controlling employees’ turnover intention FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS s in this unprecedented crisis, no studies have been conducted to investigate the causing factors of this concept. Therefore, the current study aims tFACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
o construct and validate the model of employees' turnover intention of the hospitality industry in the COVID-19 crisis involving three dimensions of oĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS to achieve the research objective. An online survey was conducted to collect data from employees who have labor contracts with hospitality businesses in Da Nang in April 2020.rhe findings revealed that integrity and commitment have positive effects on employee satisfaction, whereas perceived integr FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS ity, dependability, employee satisfaction have a negative correlation with turnover intention. Moreover, employee satisfaction plays a mediation roleFACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
in the causal links from integrity and commitment to the turnover intention of the hotel’s employee in Da Nang, with these findings, this Study contriĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS tional trust, satisfaction, and turnover intention of employees and giving recommendations to build up the organizational trust of employees in the crisis.Key words: organizational trust, employee satisfaction, turnover intention. CO VID-19iTABLE OF CONTENTSPageTable of contents..................... FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS ...................................iList of tables..........................................................ivList of figures.........................FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
.................................VList of abbreviations...................................................viINTRODUCTIONPage1.Research background.....ĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS ........................54.Research contributions..........................................55.Structure of the study..........................................6CH APTER 1: LITTERATURE REVIEWPage1.1.Overview of COVID-19 crisis.....................................71.1.1.COVID-19 pandemic............... FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS ................................71.1.2.Crisis..........................................................71.2.Turnover intention of employees...........FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS
......................81.3.Employee trust in the organization..............................91.3.1.Key dimensions of employee trust in the organizationĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020T FACTORS AFFECTING THE TURNOVER INTENTION OF EMPLOYEES IN THE AFTERMATH OF COVID19: THE CASE OF DANANG HOTELS 01.3.1.3.Dependability..............................................11ĐOAN THANH NIÉN CỘNG SAN HO CHI MINH BAN CHẤP HÀNH TP. HÒ CHÍ MINHCÔNG TRÌNH Dự THI GIẢI THƯỜNG SINH VIÊN NGHIÊN cứu KHOA HỌC EURÉKA LẢNTHỨ22NÃM 2020TGọi ngay
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