A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
ABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care Dep A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients partment at K-Hair Import and Export Co., Ltd. Customer Care Department. To suit the target of the present study, the author uses two main research methods respectively questionnaires and interview questions. Nearly 30 Customer Care Department staff at K- Hair participated in the questionnaires. The A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients data and results were showing that the Customer Care Department staff does recognize the importance of using English in the workplace. However, theyA study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
still face some difficulties in speaking English with their clients. Hopefully, this study will become a good source for Customer Care Department stafABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care Dep A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients n hard but deserved. There are many people who have accompanied and supported me during (his lime.First of all, Ĩ owe the deepest thanks to my supervisor. My conscientious and thoughtful supervisor Vu Ihi Thanh Hoa has encouraged and supported my ideas from beginning to end. Tie has constantly check A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients ed all numerous drafts of my work and it has been an amazing chance lo learn from his open-mindedness.Secondly, Ỉ am thankful to all staff and managerA study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
s in Customer Care Department al K- Hair who have made ihis study possible.Moreover, Ỉ would like to acknowledge all the authors of the books, magazinABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care Dep A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients lheir encouragement during my study.Last but not least, 1 would like to thank my family and my close friends who got my back to support and cheer me to successfully complete this thesis.Ha Noi, November 24,2022GiangLe Huong GiangiiTABLE OF CONTENTSABSTRACT........................................... A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients ..............iACKNOWLEDGEMENT.................................................iiTABLE OF CONTENTS..............................................iiiLISA study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
T OF TABLES AND FIGURES.......................................VCHAPTER 1: OVERVIEW OF THE STUDY.................................11.1.Rationale of the ABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care Dep A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients .......................31.4.Research Subjects...........................................31.5.Scope of the study..........................................41.6.Research methodology........................................41.7.Organization of the study...................................4CHAPTER 2: LITER A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients ATURE REVIEW.....................................62.1.Definitions of speaking skill...............................62.2.Characteristics of speaking skiA study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients
ll...........................72.3.Types of speaking...........................................82.4.Purpose of speaking................................ABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care Dep A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients iculty in vocabulary.................................112.5.3.Difficulty in knowledge..................................112.5.4.Other difficulties.......................................12CHAPTER 3: METHODOLOGY OF THE RESEARCH..........................15 A study on the english speaking barriers for employees of customer care department at k hair import and export co , ltd when communicating with foreign clients ABSTRACTThis thesis was conducted to find the English-speaking barriers for employees when communicating with foreign clients of the Customer Care DepGọi ngay
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