POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
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POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
MINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH 0201Supervisor: Truong Van Dinh, Ph.DBỘ GIÁO DỤC VÀ ĐÀO TẠOTRƯỜNG ĐẠI HỌC QUY NHƠNTẠ THỊ NHỊ HIỆPNGHIÊN CỨU DÃU HIỆU LỊCH sự TRONG GIÁO TRÌNH“HOTEL ENGLISH”Chuyên ngành: Ngôn ngữ AnhMâ số: 8220201Người hướng dẫn: TS. Trương Văn ĐịnhSTATEMENT OF AUTHORSHIPExcept where reference is made in the text of POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH the research paper, this thesis “The politeness markers in the textbook “Hotel English”” contain no material published elsewhere or extracted in thePOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
whole, or in part from paper by which I have qualified for or been award another degree or diploma.Moreover, no one’s work has been used without acknoMINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH 2019Ta Thi Nhi HiepACKNOWLEDGEMENTSI am indebted to many people who have given me great help during the time I managed to complete this study.Firstly, I would like to show my deepest gratitude to my supervisor, Dr. Truong Van Dinh, who has given me much invaluable advice and encouragement since the POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH very beginning and has been my frequent source on many invaluable insights. I am also grateful to him for reading my manuscript and helping me make thPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
e necessary changes.Secondly, I am also grateful to lecturers who have given the foundation for this thesis and all the staff of the Post-graduate DepMINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH embers of my family who have helped me overcome a lot of difficulties throughout the course and the study of this thesis.ABSTRACTThis study attempts to identify and analyze the structure and function of the politeness markers in the forty-five conversations of the textbook “Hotel English” as well as POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH find out the pattern of politeness structures of this type of textbook by basing on the taxonomy of politeness structures which is proposed by HousePOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
and Kasper (1981). The study is carried out through the adoption of quantitative, qualitative, analytic, and descriptive approaches. The analysis of tMINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH politeness markers, play-downs, consultative devices, hedges, understaters, downtoners, committers, hesitators, and agent avoiders were found to be used with varying degrees, but forewarnings and scope-staters were not found in any of the investigated conversations. This reveals the inadequate inclu POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH sion of politeness markers in the conversations of the intermediate level of the Hotel English textbook. Secondly, via the analysis, there were 143 poPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
liteness structures found in this textbook and they were utilized by both the server and the guest. However, these politeness structures were distribuMINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH ntoners are the structures accounting for the most common frequency; meanwhile, some structures appeared with the least frequency such as playdowns and hesitators. On the basis of the findings, some implications have been put forward. It is suggested that the teachers have a duty to help the learner POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH s to realize that politeness markers should be considered as the significant factors in hotel English so that the students can know how, when, and whyPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
these politeness markers can be appropriately used.1CHAPTER 1INTRODUCTION1.1. RATIONALEAs a human being, anyone has a need to communicate with othersMINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220 POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH ds of social life such as economics, politics, and religion. In any type of communication, interlocutors need to achieve satisfactory social interactions. In order to reach these social and communicative goals, people should know some basic concepts such as respecting, protecting and valuing each ot POLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH her's face (Hernandez-Flores, 2004). As a result, people need to select some communicative strategies to provide a balance between their face and thatPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH
of their interlocutors.MINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220MINISTRY OF EDUCATION AND TRAININGQUY NHON UNIVERSITYTATHI NHI HIEPPOLITENESS MARKERS IN THE TEXTBOOK“HOTEL ENGLISH”Field: English Language Code: 8220Gọi ngay
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