EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
EXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESin Resource Consortium North Carolina State University College of Management http; sc.rc.,ncsu.e.du(843) 814 5494forJon Stegner Director, Supply Management Delphi AutomotiveDetroit. MIEXECUTIVE REPORT OF KEY RESULTS OF RECEXT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESSUMMATIVE OVERVIEW EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESThis executive summary provides key research results based on recent research on supplier development from the following sources:•Daniel Krause. DoctoEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
ral Dissertation, Arizona State University (1994)•Handheld. Robert and Krause. Daniel. Supplier Development Module Report. Global Procurement and SuppEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESesearch Report. Center for Advanced Purchasing Studies: Tempe. Arizona. 1999.•Handheld. Robert. Krause. Daniel. Scannell. Tom. and Monczka. R.. “Avoid the Pitfalls in Supplier Development", Sioan Management Review, vol. 41, no. 2. Winter 2000. pp. 37-49.Results of this research indicate that:•Suppli EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESer development strategies can result in significant improvements in supplier performance, including0 Reducing product defects by 5 - 90%,0 Improving oEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
n-time delivery by 6 - 15%.0 Reducing order fulfillment cycle time by 30 - 80%,0 Improving product performance by 10 to 30%•Not all supplier developmeEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESpplier development approaches (which addresses sporadic problems), as opposed to strategic supplier development approaches (which addresses continuous improvement of the entire supply base)•Approaches to supplier development include rewarding performance ("The Carrot"), penalizing poor performance ( EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES“The Stick"), on-going detailed assessment and feedback (“Measurement"), and direct involvement in suppliers' operations (“Hands-On Approach")•ResearcEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
h on which approach is most effective suggests that a combination of approaches may be appropriate under different circumstances, depending on the natEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESVELOPMENT STRATEGIES AND OUTCOMESDEFINING SUPPLIER DEVELOPMENTCompanies now know thđl suppliers OÍ critĩcđl goods and sendees can provide major competitive benefits, in the form of lower costs, improved quality, on-time delivery, technological innovation, and customer service. As films seek to globa EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESlize their businesses, they must also bling with them a capable supply base that can likewise support these global initiatives into new markets and buEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
sinesses, as well as drive costs out of the supply chain. ĩn our studies, we employed the following definition:“Supplier development is a bilateral efEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESareas: cost, quality, delivery’, time-to-market, technology, managerial capability, financial viability and environmental. ”In employing this definition, it is important to identify the hierarchy of strategies that must be established prior to deployment of these practices. As shown in Figure 1. fir EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESms often begin the process of continuous improvement through extensive internal training programs to educate company and purchasing personnel in basicEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
TQM principles. Training is often carried out by quality department managers, using two to three day seminars on continuous improvement, customer satEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESzations at this level realized that in order to improve material quality and performance, a history of supplier performance is necessary for future effective decision-making and sourcing strategy formulation. Key measures of quality’ include percent acceptable vs. rejected lots, parts per million de EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESfective, warranty’ percentages, reliability, process capability’ ratios, percent parts rejected, and internal external customer satisfaction. PracticeEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
s also included developing a cooperative approach to setting specifications, listing of "problem" suppliers, definition of target quality' levels, empEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESn of volumes with fewer suppliers, in order to eliminate those suppliers incapable of meeting expectations. Supplier databases often pinpointed those suppliers consistently unable to perform, resulting in fewer suppliers getting more of the business. This ’’first cut" of reducing the supply base is EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESoften fairly easy’ to implement, as non-performance is easy to identify once an assessment system is in place. Almost all of the companies who respondEXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMES
ed have already’ gone through several rounds of supplybase reduction, and are closing in on optimizing their supply base to an appropriate number of sEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply Chai EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESseeking to improve the performance of those suppliers remaining in an optimized supply base.3Figure 1 - Evolution of Supplier Development StrategiesResults from a large scale survey of over 500 supplier development efforts by Krause (1994) indicates that respondents found that supplier development r EXECUTIVE REPORT OF KEY RESULTS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESesults (measured as supplier performance before the development effort versus after) included:•reductions in incoming defects by 6.2%EXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply ChaiEXECUTIVE REPOR T OF KEY RESUL TS OF RECENT RESEARCH ON SUPPLIER DEVELOPMENT STRATEGIES AND OUTCOMESPrepared by Robert Handfield, Director Supply ChaiGọi ngay
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