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Linking value stream map with balanced scorecard for strategy execution at hepa medical center

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Nội dung chi tiết: Linking value stream map with balanced scorecard for strategy execution at hepa medical center

Linking value stream map with balanced scorecard for strategy execution at hepa medical center

HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM5PHAM THANH PHONGLINKING VALUE STRE

Linking value stream map with balanced scorecard for strategy execution at hepa medical center EAM MAP WITH BALANCED SCORECARD FOR STRATEGYEXECUTION AT HEPA MEDICAL CENTERrJ^autipc^TPxa|TWfVi|hi|MASTER FINAL PROJECTMASTER IN BUSINESS QUALITY AND

PERFORMANCE MANAGEMENTTutor: Prof. Jacques MartinHo Chi Minh City-20163Table of Contentstatement of Authentication................................... Linking value stream map with balanced scorecard for strategy execution at hepa medical center

.....................1Acknowledgements...................................................................2Table of Content............................

Linking value stream map with balanced scorecard for strategy execution at hepa medical center

.......................................3List of Abbreviations............................................................ 5List of Tables............

HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM5PHAM THANH PHONGLINKING VALUE STRE

Linking value stream map with balanced scorecard for strategy execution at hepa medical center tion...................................................................... 10Part 1. Introducing sa-VSM - A Model linking Value Stream Map and Balanc

edScorecard for strategy Execution..................................................12Chapter 1. Balanced Scorecard and Results Map................... Linking value stream map with balanced scorecard for strategy execution at hepa medical center

..................121Balanced Scorecard.........................................................122Results Map........................................

Linking value stream map with balanced scorecard for strategy execution at hepa medical center

........................14Chapter 2. Value stream Map.......................................................18Chapter 3. Model sa-VSM linking Value st

HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM5PHAM THANH PHONGLINKING VALUE STRE

Linking value stream map with balanced scorecard for strategy execution at hepa medical center ..............................................222Steps to apply sa-VSM Model................................................25Part 2. Apply sa-VSM Mod

el in HEPA Medical Centre.................................27Chapter 1. step 1-Define HEPA sa-VSM............................................ 271HEPA Linking value stream map with balanced scorecard for strategy execution at hepa medical center

Balanced Scorecard.....................................................272HEP A Results Map.......... ............................................. 2

Linking value stream map with balanced scorecard for strategy execution at hepa medical center

93HEPA sa-VSM..........................:.....................................32

HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM5PHAM THANH PHONGLINKING VALUE STRE

HO CHI MINH CITY OPEN UNIVERSITYUNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL OF ECONOMICS & MANAGEMENTMBQPM5PHAM THANH PHONGLINKING VALUE STRE

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