digital goverment leveraging innnovation to improve public sector
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digital goverment leveraging innnovation to improve public sector
Svenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Cit digital goverment leveraging innnovation to improve public sector tizenshttps://khothu vien .comSvenja Falk • Andrea Rommele • Michael SilvermanEditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens0 SpringerEditorsSvenja FalkAccentureBerlin. GermanyAndrea RommeleHcrlic School of GovernanceBerlin. GermanyMicha digital goverment leveraging innnovation to improve public sector el SilvermanSchool of International and Public AffairsColumbia UniversityBrooklyn, NY, USAISBN 978-3-319-38793-2 ISBN 978-3-319-38795-6 (eBook)DOI 10.digital goverment leveraging innnovation to improve public sector
1OO7/978-3-319-38795-6Library of Congress Control Numl»er: 2016958440'Ũ Springer International Publishing Switzerland 2017This work is subject to copySvenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Cit digital goverment leveraging innnovation to improve public sector nting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.lhe use of gener digital goverment leveraging innnovation to improve public sector al descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statemendigital goverment leveraging innnovation to improve public sector
t, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.The publisher, the authors and the Svenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Cit digital goverment leveraging innnovation to improve public sector ublisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made.Printed on acid-free paperThis Springer imprint is published by Springer NatureThe registered company is springer Internat digital goverment leveraging innnovation to improve public sector ional Publishing AG SwitzerlandForewordDigital Government provides huge opportunities for societies and economies alike. A more citizen-centric, transdigital goverment leveraging innnovation to improve public sector
parent, and efficient administration is a prerequisite for social well-being and economic growth. Many countries have embraced this opportunity, but wSvenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Cit digital goverment leveraging innnovation to improve public sector text of digital Government, showcasing opportunities, and providing a set of international case studies that exemplify the case. Peter Drucker once famously states “You can only manage what you measure.” This is true in Government also, and I hope that the measurement approach suggested in this book digital goverment leveraging innnovation to improve public sector will trigger a discussion that involves Government and academia alike.We are grateful for the opportunity to work with two leading universities, Hertdigital goverment leveraging innnovation to improve public sector
ie School of Governance in Europe and Columbia University in the United States, on this important topic. I am convinced that the book will contribute Svenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for Cit digital goverment leveraging innnovation to improve public sector that collaboration and exchange enable us to get deeper insights and to make better decisions.AccentureParis, FranceSvenja Falk • Andrea RõmmeleMichael Silverman EditorsDigital GovernmentLeveraging Innovation to Improve Public Sector Performance and Outcomes for CitGọi ngay
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