Determinants of customer satisfaction in dalat hotel industry
➤ Gửi thông báo lỗi ⚠️ Báo cáo tài liệu vi phạmNội dung chi tiết: Determinants of customer satisfaction in dalat hotel industry
Determinants of customer satisfaction in dalat hotel industry
eouMOPEN UNIVERSITY MALAYSIAItw-RESEARCH PROJECT(BMBR5103)DETERMINANTS OF CUSTOMER SATISFACTION IN DALAT HOTEL INDUSTRYHUTECH LIBRARYSTUDENT’S FULL NA Determinants of customer satisfaction in dalat hotel industry AMESTUDENT IDINTAKEADVISOR’S NAME & TITLE: PHAN HUU V1NH: 15029: MARCH 2013: PROF . PH.D PHAN DINH NGUYEN41883Advisor’s assessmentAdvisor’s signatureACKNOWLEDGEMENTSI would like to express my most grateful and sincere thank to my lecturer. Dr. Nguyen Phan. I am so grateful for the numerous hours tha Determinants of customer satisfaction in dalat hotel industry t Dr. Nguyen Phan dedicated to me and my study. He was always available to offer his encouragement. He added inspiration to my research and strengthenDeterminants of customer satisfaction in dalat hotel industry
ed my passion for the field of business research. Most of all, I would like to thank Dr. Nguyen Phan for because he taught me what is truly means to seouMOPEN UNIVERSITY MALAYSIAItw-RESEARCH PROJECT(BMBR5103)DETERMINANTS OF CUSTOMER SATISFACTION IN DALAT HOTEL INDUSTRYHUTECH LIBRARYSTUDENT’S FULL NA Determinants of customer satisfaction in dalat hotel industry e useful and constructive advice. I would like to thank Mr. Manh Tran for his consultancy and his help.I wish to give a special thank to Thuy Nguyen, Ngan Nguyen, Thu I,e and Tien Luong for thcữ great help as well as encouragement. I also send my sincere thanks to many other friends who supported an Determinants of customer satisfaction in dalat hotel industry d helped me a lol in collecting survey and during my study.I am very fortunate to have great parents. I would like to thank my mother for her unconditDeterminants of customer satisfaction in dalat hotel industry
ional support. She is really a great source of encouragement throughout our time in Hutcch. I liavc dedicated this research to my father for the time eouMOPEN UNIVERSITY MALAYSIAItw-RESEARCH PROJECT(BMBR5103)DETERMINANTS OF CUSTOMER SATISFACTION IN DALAT HOTEL INDUSTRYHUTECH LIBRARYSTUDENT’S FULL NA Determinants of customer satisfaction in dalat hotel industry NTSACKNOWLEDGEMENTS________________________________________________________ -1TABLE OF CONI ENTS_________________________________________________________iiLIST OF TABLES_____________________________________________________________ivLIST OF APPENDIX..------------------------------------------------ Determinants of customer satisfaction in dalat hotel industry ------- VLIST OF FIGURES__________________________________________________________ viABSTRACT___________— .............................. — -------Determinants of customer satisfaction in dalat hotel industry
-----.............viiCHAPTER 1: INTRODUCTION_____________________________________________________1LI Problem statement1.2Research objectives..—_______eouMOPEN UNIVERSITY MALAYSIAItw-RESEARCH PROJECT(BMBR5103)DETERMINANTS OF CUSTOMER SATISFACTION IN DALAT HOTEL INDUSTRYHUTECH LIBRARYSTUDENT’S FULL NAeouMOPEN UNIVERSITY MALAYSIAItw-RESEARCH PROJECT(BMBR5103)DETERMINANTS OF CUSTOMER SATISFACTION IN DALAT HOTEL INDUSTRYHUTECH LIBRARYSTUDENT’S FULL NAGọi ngay
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